Security Cluster Manager

2 days ago


Cape Town, Western Cape, South Africa Fidelity Services Group Full time
Job Overview

Fidelity Services Group (Pty) Ltd is a leading provider of security services, committed to excellence and customer satisfaction.

Job Summary

We are seeking an experienced Security Cluster Manager to join our team. This is a key role that requires strong leadership and organizational skills to manage client relationships and ensure the delivery of high-quality security services.

Key Responsibilities
  • Maintain good relations between Fidelity Security Services Group and clients regarding security services rendered.
  • Ensure contractual requirements are met by managing allocated areas as stipulated by the client.
  • Evaluate service levels provided and make recommendations for improvement to the client.
  • General management and supervision of security staff to meet required performance standards.
  • Deal with administration matters and liaise with management on operational issues.
Requirements

To be successful in this role, you will need:

  • A Matric/Grade 12 Certificate or equivalent.
  • PSIRA Grade A registration.
  • A valid driver's license with own reliable transport.
  • At least 5 years of experience in the security industry.
  • At least 3 years of experience in Operational Security Management.
  • Working knowledge of the Firearm Act and Firearm competency.
  • Staff management experience.
  • Computer literacy with expert knowledge of Microsoft packages.
  • No criminal record or pending cases.
Desirable Skills

The ideal candidate will have:

  • Sound planning, administration, interpersonal communication, and client liaison skills.
  • Strong leadership and organizational skills, as well as good interpersonal and communication skills.
  • Knowledge of ISO 9001:2008 Quality Management and its requirements.
Benefits

We offer a competitive salary package, including:

R400,000 - R600,000 per annum, depending on experience.

Ongoing training and development opportunities.

Opportunities for career advancement.



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