Restaurant Manager

3 weeks ago


Bela Bela Limpopo, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor
- New Vacancy - Restaurant Manager**

**Bela Bela - Limpopo**

The Restaurant Manager will be responsible To increase profitability and quality service goals for the restaurant by executing all training means, standards procedure and providing quality service to the customers and employing leadership and managerial skills effectively.

**Requirements of Position**
- Grade 12
- Hospitality management or any equivalent qualification.
- 3 - 5 years’ experience in a management role as a restaurant management in the environment (Essential)

**Responsibilities of Position**
- Ensures that staff provides quality service by overseeing the staffing, training, and day to day activities of restaurant staff
- Checks on staff grooming as per standards
- Defines level of customer experience for the restaurant and works daily to maintain and improve that level
- Schedules staff based on forecasted business
- Ensures that staff demonstrates technical skills; conducts technical training on a regular basis
- Updates staff on regular basis on menu highlights
- Monitors presentation of food product
- Ensures that restaurant is always clean and ready for customers
- Addresses customer concerns on a timely basis
- Meets and exceeds customer expectations by ensuring department provides teamwork
- Conducts training on a regular basis.
- Provides staff with the skills training to provide value added service to customers
- Monitors service and teamwork on a regular basis and counsels’ employees
- Performs other duties as required
- Implements strategies to improve patronage and budgeted revenues
- Increases product sales
- Ensures that staff is utilizing upselling techniques while providing customer service
- Maximizes productivity through proper budgeting, scheduling, and cost control
- Prepares reports as necessary to develop a more informative data base for applicable decision making
- Employs respectful discipline as required
- Maintains safe working conditions within department and Lodge.
- Ensures that all employees follow safety rules and procedures
- Takes corrective action where required to improve safety of work areas
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Undertakes and promptly discharges any other assignment which are not specifically mentioned above and which may be required or requested by the Senior Management.
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
- Is environmentally conscious.
- At all times projects a favorable image.

**Package on Offer**
- R 20 - 27 000 pm
- Live In


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