Communications and Engagement Specialist

3 weeks ago


Durban, South Africa Future Careers Full time

**General**:
**Job Title**
- Communications and Engagement Specialist**Job Category**
- Marketing**Location**
- Kwa-Zulu Natal**Employment Type**
- Permanent**Area**
- Durban**Bee status**
- Include All**Salary**
- Market Related**Min Salary**
- Not Set**Max Salary**
- Not Set**Expiry Date**
- 22nd March 2024**Deadline Date**
- 22nd March 2024**Experience**
- Experience Required**Introduction**:
A leading Financial Institution based in Durban is expanding their marketing department and they are in search of a game changing Communications and Engagement Specialist to join their team.

**Description**:
**Duties & Responsibilities**:

- **Strategic Communication Planning**: Develop comprehensive communication strategies aligned with the company's goals and objectives.
- Identify target audiences and tailor communication messages to resonate with specific demographics.
- Collaborate with cross-functional teams to integrate communication efforts across all marketing channels including service communication to existing and potential clients.
- Work with internal Copywriter to produce clear, concise, and compelling copy for marketing material, press releases, blog posts, and newsletter.
- **Client Relationship**: Develop content that builds and maintains strong relationships with clients through proactive communication on various channels.
- Develop comprehensive communication strategies aligned with company objectives to effectively reach internal and external stakeholders.
- Working with creative partners to create engaging and impactful content for various communication channels including press releases and newsletters. Manage media relations through PR Agency by pitching stories to journalists, responding to media inquiries, and organizing press conferences or interviews.
- Manage public relations activities such as organizing events, sponsorships, and Community outreach programs to enhance the company's reputation.
- Develop crisis communication plans and manage communication during emergencies to protect the company's reputation.
- Facilitate internal communication by organizing town hall meetings, developing employee newsletters, and ensuring employees are informed about company news and initiatives.

**Education Profile**:
**Desired Experience & Qualification**:

- Bachelors Degree in Communication, Journalism, Marketing Business or related field.
- 5- 10 Years experience in customer relationship management, coporate communications, public relations, or marketing communications Familiarity with home loan products, mortgage lending processes, and regulatory requirements is a plus.
- Demonstrate ability to create high-quality written content for diverse audiences and channels.
- Experience managing media relations, securing press coverage, and responding to media inquiries.
- Strong organizational skills and the ability to manage multiple projects simultaneously/

**Application Instructions**:
**Contact Details**:
**Contact Name**
- Jeraleen**Contact Phone


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