Communications Coordinator

2 weeks ago


Durban, South Africa Open Cities Lab Full time

Are you passionate about being part of a dynamic team in the world of civic technology and telling the world about it? Do you thrive in a collaborative environment where innovation and excellence are paramount? If so, this could be the opportunity you've been waiting for

**Responsibilities**:
Develop and execute a comprehensive social media strategy for both existing and new OCL platforms.
Create and curate engaging, shareable content to enhance brand visibility on OCL’s website and social media channels.
Foster a strong sense of community through various online channels and strategies.
Develop, write, and curate blog content that aligns with the company's values and objectives, including managing blog content on OCL’s websites.
Use multimedia content (text, images, video, music, etc.) to convey mission and product-related ideas that can engage diverse audiences, reflecting the African context.
Use data-driven insights to optimise communication strategies for maximum impact.
Work with OCL Domains and Product Owners in the logistics and communications of Community Practices and Toolkits.

**Qualifications and skills**:
Bachelor's degree in marketing, communications, or a related field.
Proven experience in social media management and community building.
Excellent written and verbal communication skills.
Familiarity with civic engagement concepts and urban development is a plus.
Strong analytical skills and proficiency in social media analytics tools.
Google Analytics and SEO experience and knowledge is a plus.
Ability to work independently and collaboratively in a fast-paced environment.
Creativity and a passion for staying updated on industry trends.
Experience (or willingness to) be a part of a remote/hybrid working team.
Experience designing and delivering proactive and reactive communications plans.
Excellent interpersonal and communications skills, including stakeholder engagement skills.
Knowledge of the media and social media landscape across South Africa with an established network of contacts.
Strong copywriting skills required.
Excellent organisational and self-management skills to respond effectively to tight and changing deadlines and priorities.
The ability to learn quickly and work with a high degree of autonomy.
A positive “can-do” attitude that can see way through challenges using research and data to inform communications strategies.
Fluent in English with other South African languages desirable.

**Culture and values**:
Personal values aligned with OCL's aspirational culture.
High ethical standards, integrity, and a strong desire for continuous learning and growth.
Commitment to ongoing performance improvement and coaching programmes.
Position starts on 1 May 2024.



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