Learing Development Specialist

2 weeks ago


Durban, South Africa Pollock and Associates Full time

Learing & Development Specialist HR / Recruitment / Training ~ Call Centre BPO

Durban - Kwa Zulu Natal - South Africa

We are looking for a Learning & Development specialist to consult, analyse, design, develop / source, co-ordinate and provide customised learning solutions for business units to build staff capability in line with current and future address current business needs.

The role also involves ongoing evaluation of the effectiveness of learning interventions and

the implementation of organisation-wide L & D projects and initiatives.

QUALIFICATIONS & EXPERIENCE REQUIRED
- Bachelors Degree in Humanities /HR with relevant

training in development qualifications (e.g.,

accreditations, license to develop training solutions) at

a minimum where a Postgraduate Degree in Humanities

is advantageous.
- 8 years L&D experience at a minimum with 10 years L&D

environment, preferred.
- Sound understanding of learning and development
- Sound generalist human capital knowledge to be able to

co-create and deliver L & D
- Knowledge of design and delivery methods
- Vendor management skills
- Relevant Human Capital systems knowledge -(advantageous)
- Governance, risk and compliance skills in the BPO space
- Financial services knowledge (advantageous)
- Knowledge of the full MS Office suite

KEY OUTPUTS
- Learning strategy development
- Training material design, development and accreditation
- Internal and external stakeholder engagement
- Accurate & timely administration, analytics and reporting

budget and cost management
- Effective teamwork, selfmanagment and alignment with

organisational values.



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