Data Centre Operations and Network Specialist
20 hours ago
**Job Duties/Responsibilities will include**:
Assist user departments in drafting system requirement documentation based on business processes
Assist user departments in drafting system requirement documentation based on business processes
Perform daily system handover and start-up tasks to ensure operational readiness of systems
Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements
Propose and review system design and evaluate alternatives
Develop systems solutions in line with quality and delivery requirements
Action and resolve IM (Incident Management) tickets
Action and resolve CIM (Critical Incident Management) tickets as required
Raise and lead tasks PM (Problem Management) tickets as identified
Action and coordinate CM (Change Management) tasks and tickets as required
Degree in Information Systems or equivalent experience
TIL certification (advantageous)
Minimum of 8 years IT working experience
ITIL process knowledge and work experience (required)
Minimum 6 years’ experience in an operations environment
Data Centre Networks Experience.
CCNA ,CCNP
ACI
Python scripting knowledge
Nexus 9000 experience
Firewall & security Knowledge
Deep ITSM knowledge
Experience in Operations and structure teams
Functional knowledge
ITIL process knowledge and work experience.
AGILE Project Management knowledge
Quality Management
Mentoring
Understanding of IT Infrastructure and relations between components.
ITPM process knowledge and work experience (advantageous).
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