Specialist: Network Operating Centre
2 weeks ago
**Core Description**:
- To ensure management and control on all Network and Services related incidents in the Network Operations environment; using project and resource management skills, and the effective operation of Telkom Network and services.**Competencies**:
Knowledge/Skills
Business Plan; Fault Finding Procedures; Protocols; Processes; Network Layout; Network Management System; Technical Infrastructure; Telkom Policies and Procedures; Telecommunication Network
Analytical; Coaching; Computer Literacy; Communication; Controlling Techniques; Planning; Problem Solving; Report writing Techniques; Telephone Etiquette; Technical Equipment Handling; System Thinking; Decision Making; Interpersonal
Behaviour
- Committed; Flexible/Adaptable; Motivated; Performance Driven; Systematic; Customer Focus; Accountable; Reliable; Initiative; Adherence to Telkom policies and procedures; Punctual; Decisive; Integrity; Team Player; People Oriented; Proactive; Innovative**Responsibilities**:
- Ensure service or network availability and performance
- Conduct special investigation
- Initiate corrective action
- Correlate information
- Disseminate information
- Manage projects
- Coordinate activities
- Escalate problems and propose solutions or make recommendations
- Liaise with role players
- Generate statistics
- Provide reports
- Formulate and implement contingency plans
**Required Certification**:
None
**Qualifications**:
Relevant 3 year Degree/ Diploma (at least NQF level 6)
**Experience**:
5 years relevant Technical experience
**Special Requirements**:
Valid driver's license.
Willing to work extended hours and/ or shifts.
**Comments**:
To view the job description please click on the Job Description attachment.
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