Hospitality Software Support Consultant
2 weeks ago
Software developer based in Pretoria is looking for a young dynamic and experienced Support Consultant for a permanent position to start as soon as possible. The company developed a unique software programme which is an all-in-one reservations, accounting and property management package for B&B’s, Lodges, Resorts and Hotels.
Responsible for:
- Technical support (telephonic / in writing)
- Training (should be comfortable dealing with people in English and Afrikaans)
- Traveling to clients including rest of Africa
- Installation and demonstration of the Company's products
- General administrative duties (filing, logging calls, testing new development etc.)
- Conducting and demonstration excellent telephonic etiquette at all times.
**Requirements**:
- Experience in reservations, point-of-sale, inventory, and, accounting in the hospitality industry is mandatory.
- Own transport
- Valid passport
- Fluent in windows and excel software
- Excellent written and verbal English communication skills
- Must be willing to use private vehicle for travelling purposes, have a valid driver’s license and be willing to travel continuously.
- Good people skills
- Financial knowledge would be advantageous
- Good administrative skills
- Ability to work in a team environment
- Must be able to work under pressure and juggle multiple tasks
- Problem solving and decision-making capabilities
- Outstanding organizational and interpersonal skills
- High standards of customer service and commitment to customer satisfaction
- High levels of integrity, honesty and compassion
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