Prokon Technical Support Consultant

2 months ago


Pretoria, South Africa Prokon Full time

**Calling on all Civil and Structural Engineers, PROKON is growing, do you want to be part of our team?**

**COMPANY DESCRIPTION**

PROKON is a global software company with a presence in over 140 countries, empowering structural engineers with a design software solution. With our structural analysis and design software we are dedicated to meet the demands of the engineering community.

**QUALIFICATIONS AND REQUIREMENTS**
- Excellent verbal and written communication skills in English
- Minimum required qualification Civil Engineering Degree (BEng)
- Good computer skills
- Must have a valid passport and be willing to travel internationally
- PROKON software experience an advantage
- References of previous work history (written and telephonic)
- Copies of qualification and academic transcripts

**IDEAL CANDIDATE**
- Technically sound
- Avid learner
- Enjoys social interaction
- Team player

**ROLE DESCRIPTION**

This is a full-time hybrid role located in Pretoria. As a PROKON Technical Support Consultant, you will be responsible for assisting our clients with support requests, researching and reporting issues to our development team, document and communicate client requirements, test out software, demonstrations of our products, present training to our users, writing an retaining documentation.

**PACKAGE**
- Position: permanent (upon successful completion of probationary period)
- Workdays: Monday to Friday (no public holidays) hybrid
- Hours: 08h00 - 17h00 (flexitime)
- Benefits: 24 days annual leave

**ADDITIONAL INFORMATION**
- Qualification and academic record is required when submitting your resume
- Upon request, references of previous work history

**Job Types**: Full-time, Permanent

Pay: R29 000,00 - R32 000,00 per month

**Education**:

- Bachelors (required)

Application Deadline: 2024/11/07


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