Software Support

7 months ago


Pretoria, South Africa KMCK Talent Sourcing Full time

**QUALIFICATIONS AND SKILLS**:
National certificate

Minimum 2 years backend support

Basic SQL query writing skills

Azure

DevOps experience

Microsoft Certified Systems Engineer (MCSE); Microsoft SQL Certification

BEng Computer Engineering would be advantageous

Microsoft Certified: Azure Database Administrator Associate / Microsoft Certified: Azure data Fundamentals

Windows Server Maintenance skills-Basic

**JOB ROLE AND RESPONSIBILITIES**:
***

Manage and log support calls received from customers or any distributors

Work in close relationship with the software developers in solving problems and new development implementations

Coordinate and manage any support project required for either a customer or distributor

Be able to report and document any Bugs and /or Bug fixes experienced on software/hardware products.

Identify any product problems and possible new features for future development

Provide software training on all products

Assist in the implementation of Support Tools / Processes

Package: R25-30k pm TCTC. Depending on experience and qualifications



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