IT Administrative. Assistant
4 months ago
Western Cape, Cape Town Region
- Negotiable Monthly Basic Salary (Market related, Negotiable)
IT Administrative Assistant - Milnerton - Cape Town
Our client is looking for a young organised, detail orientated individual with a passion for providing outstanding administrative support, to join their team as a
**Mid-Level IT Administrative Assistant. **In reporting to the IT Manager, this role provides comprehensive support and assistance, primarily focused on IT support ticketing and related IT arrangements.
Office working hours will be from 08:00 to 17:00 on weekdays.
- Our client offers a supportive IT work environment, opportunities for growth and a competitive salary package (depending on the relative IT experience)._
Minimum requirements:
- Matric
- Good verbal and written communication skills in English
- Minimum 2 years working experience in the related IT Admin field
- Residing in Cape Town
- Drivers license
**Responsibilities**:
- Follow up on IT support tickets, ensuring timely resolutions
- Liaise with the HR department for any IT-related matters
- Conduct IT requisition checks and assist with ordering stock and equipment
- Prepare daily reports on ticketing activities
- Implement and maintain a system for tracking and labeling all assets
- Handle basic account creation and password resets
- Document issue resolutions to identify trends and improve response times in the future
- Follow up on tasks to ensure successful project completion
- Draft letters and coordinate the signing process, ensuring technical changes are incorporated when necessary
- Act as the first point of contact for logging issues and initiating support procedures
- Track and report the location of IT technicians
- Monitor and maintain minimum stock levels of notebooks, PCs, networking equipment, screens, printers, etc.
- Conduct daily checks as required
**_SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)_**
- For more information please contact:
- Theresa Terblanche
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