Legal QA Agent
1 week ago
**Legal QA Agent**
**About Company**
Debtline is a leading South African debt management business with our head offices in the Cape Town, CBD part of the Infinity Group. We offer debt counseling and financial solutions to thousands of consumers across South Africa. We are passionate about helping people get back in control of their finances
**Role and Responsibilities**
Responsible for various compliance and quality functions within the law firm. The successful applicant will be doing Quality Checks on all Legal pass overs to VDL Attorneys. Based on your findings, you will investigate, and report on, the quality of legal work done, and obtain documentation needed for the order to be granted, specifically the confirmatory affidavits.
**You will assist with the following**:
- Obtaining all confirmatory affidavits and supporting documents
- Any ad hoc requirements within the law firm
**Minimum Requirements**
- Matric (Minimum Requirement)
- An understanding of legal processes
- An understanding of debt review processes
**Preferred Skills**
- Debt Review knowledge / experience
- Legal Knowledge / experience
- MS Excel
- Quality Assurance experience
**Key Characteristics required for the role**
- Strong Communication Skills
- Telephone Etiquette
- Strong Debt Review Knowledge
- Strong work ethic
- Team Player
- Strong Customer Focus
**What is on offer?**
- A good basic salary
- A professional working environment with a lot of support
- Training and development
- An amazing office that we call our home away from home
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
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