Telesales Representative
2 weeks ago
G Empire Media is a dynamic marketing agency that specializes in social media management, design, strategy, digital & conceptual marketing. We are committed to providing exceptional solutions to our clients, and we are looking for motivated and enthusiastic individuals to join our telesales team. As a Telesales Representative, you will play a key role in driving sales and building lasting relationships with our customers.
**Job Description**:
**Responsibilities**:
- Conduct outbound calls to prospective customers from provided leads and databases.
- Present, promote, and sell products/services to potential customers over the phone.
- Handle customer inquiries, provide product information, and address concerns effectively.
- Meet and exceed sales targets and quotas on a consistent basis.
- Maintain accurate and detailed records of calls, sales, and customer interactions in the CRM system.
- Collaborate with the sales team to develop strategies for attracting new customers and expanding sales opportunities.
- Stay up-to-date with product knowledge, market trends, and competitors' offerings.
- Provide excellent customer service and ensure customer satisfaction by maintaining a positive and professional attitude.
**Requirements**:
- Proven experience in telesales or a similar sales role.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to work well in a team-oriented environment.
- Results-driven and target-focused mindset.
- Basic computer skills and familiarity with CRM software.
- High school diploma or equivalent; additional education or certification in sales is a plus.
**Salary**: R5,000.00 - R7,500.00 per month
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Telesales: 1 year (preferred)
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