Technical Warranty and Claims Manager
2 weeks ago
Job Title : Technical Warranty and Claims Manager
Area: East Rand
Our national client, who Is in the automotive spare parts industry seeks to employ a dynamic claims and warranty manager. Ideally from an automotive spare parts environment or electrical or technical or auto electrical industry.
Must Have:
South African Matric
Trade Tested qualification and or Electrical or Auto Electrical Qualification
Highly Computer literate as this job entails high admin abilities
You must have been a technical claims and warranty manager for at least 5 years of your career
Your duties will be, but not limited to:
- Mentor and train staff
- Do Invoicing, tenders and vet suppliers
- Manage the stock levels
- Supervise the warranty assistant
- Implement processes
- High ability to control the claims and warranty system
- Able to assess and analyse claims within 48 hours
- High turn around time
- High stress environment with short lead times
- Manage clients
- Manage the stock
- Manage loans, returns and new purchases
- Manage the billings
- You will have an admin assistant, but you need to be admin savvy
- Allocate KPI’s per project to the staff.
- Drive the deadlines.
- Define project outcomes and timelines.
- Control and allocate resources.
- Network with external consultants
- High client relationship skills
- Manage stakeholders.
- Manage and control the budgets on each project.
- Manage and control the costs and hours worked on each project.
- Accurate forecasting knowledge
- Understand costing models and pricing in accordance.
- Ensure a well-documented project plan and project scope.
If you have not been contacted within a two-week period after loading you CV onto our portal then you were not shortlisted for this vacancy. We are governed by the POPI act and we are JSE Listed.
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