Warranty Clerk-Imperial Group

Found in: beBee jobs ZA - 7 days ago

Johannesburg, Gauteng, South Africa Jobking Full time
Job Title-Warranty Clerk
Branch/Department-Meadowdale
Company-Emerging Brands
Job Type Classification-Permanent
Location - Town / City-Johannesburg
Location - Province/Area-Gauteng

Job Description
An exciting opportunity exists for a Warranty Clerk.

The role responsible for ensuring that cost job cards are processed within company and OEM policy and procedures and to process warranty claims in an accurate, efficient and timely manner.

Specific Role Responsibilities

  • Carry out accurate costing of job cards within Company Policy and OEM guidelines
  • Perform all calculations within correct mark-up
  • Clear in advance all accounts with debtors
  • Check all repair orders have been signed by the owner
  • Check technicians record of work is completed
  • Check parts department confirmation of parts supplied, and have been signed by the Service Advisor
  • Perform Invoicing and marking up
  • End to End Warranty claim completion and submission
  • Process warranty claims in terms of Policies and Procedures (accurately and timeously)
  • Obtain correct information on warranty claim regarding Customer complaint and cause of defect
  • Obtain all relevant documentation pertaining to claim
  • Ensure that claim tags are attached to parts and forwarded to the OEM in time
  • Check suspense file, claims status daily and report to Manager
  • Control claims register and ensure that timeous collection of payments
  • Check and confirm that all warranty parts have been tagged and stored by the Technicians correctly on a daily basis
  • Attend all warranty training courses as held by the distributor
  • Ad-hoc duties general admin duties
Qualifications and Experience

  • Grade 12/ Matric;
  • Relevant post matric qualification; Bookkeeping diploma highly advantageous
  • Minimum of 3 years Costing and Warranty experience
  • Motor industry experience preferred
Skills and Personal Attributes

  • Ability to work under strict deadline;
  • Ability to work independently and as part of a team;
  • Cultural sensitivity toward staff;
  • Integrity, Professional, Reliable and responsible
  • Innovative and energetic
  • High level of detail and accuracy
Apply Here

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