Key Account Manager(Retail)

2 weeks ago

Johannesburg, South Africa SET Recruitment Consultants Full time

**Key Account Manager**

**Market-related Salary plus commission structure**

**Johannesburg, Gauteng**

**Requirements**:

- 4-5 years key account management experience in retail industry (non-negotiable)
- Has strong products knowledge in the retail industry & strong relationships with chain stores
- Can help business develop new range or expand the existing products range
- Able to multitask, prioritize & manage time efficiently
- Encouraging to team & stuff
- Self
- motivated & self - directed
- Able to work under pressure to reach monthly targets
- Excellent interpersonal relationship skills
- Strong negotiation skills with ability to follow - through on commitments and orders from customers
- Eager to expand company with new sales & customers
- Basic computer skills and experience with the Microsoft Office Suite with emphasis on superior Excel and PowerPoint skills
- Able to analyse data and sales statistics & translate results into better solutions
- Excellent verbal and written communication skills, must be a listener, a presenter & a people-person
- Ability to multitask and manage more than one customer account
- Proven results of delivering customer solutions and the meeting of sales goals

**Duties & Responsibilities**:

- Reach a monthly sales target that is set out by the company
- Maintain and improve the allocated business relationships to grow the sales revenue for these accounts
- Resolving key client issues and complaints
- Source new customers for the business by means of meetings, visits, cold calling, referrals etc.
- Manage new accounts ensuring consistent sales growth according to set targets
- Develop a trusted advisor relationship with customers
- Build full knowledge of all products sold so they can be sold effectively based on features and benefits
- Monthly forecast of orders & track key account metrics, example stock levels, sales figures achieved
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external departments
- Arrange monthly promotions of company products with customers. This includes all tasks required ensure that the promotion is a success
- Product research and presentation preparation
- Listing new products with customers
- Maintain high customer satisfaction ratings
- Complete contact reports for all meetings held

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