Online Retail Key Account Manager

Found in: Whatjobs ZA C2 - 5 days ago


Johannesburg, South Africa JeloCorp Full time

Our client, whom is a recognized leader in the consumer and SMB networking sector, is actively seeking a dedicated Online Retail Key Account Manager to spearhead our sales initiatives in online mortar retail spaces. If you are a results-driven professional with a wealth of experience in online retail sales, possess a passion for technology, and excel in team management, we invite you to join us in our mission to deliver innovative networking solutions and make a lasting impact in the industry.

Duties & Responsibilities:

  1. Sales Strategy Development: Develop and implement effective sales strategies for online and retail channels, aiming to achieve revenue targets and expand market presence.
  2. Team Leadership: Lead and motivate a team of sales associates, fostering a culture of success and ensuring the team consistently meets and exceeds sales goals.
  3. Inventory Management: Oversee inventory levels in online and retail stores, ensuring optimal product availability, and strategically managing stock turnover.
  4. Customer Service Excellence : Ensure exceptional customer service is provided across both online and physical retail environments, addressing inquiries promptly and resolving issues to enhance customer satisfaction.
  5. Sales Performance Analysis: Monitor sales performance, analyse data and generate reports to identify trends and opportunities, contributing to informed decision-making.
  6. Merchandising Collaboration: Collaborate closely with the merchandising team to create compelling product displays and impactful promotional campaigns that drive sales.
  7. Regulatory Compliance: Ensure compliance with all retail and online sales regulations, including labelling and licensing requirements, to uphold legal standards.

Desired Experience & Qualification:

  • Strong Leadership and team management skills
  • Excellent communication and interpersonal skills
  • Analytical mindset with proficiency in data analysis tools 
  • Knowledge of online sales platforms and retail operations
  • Bachelor's Degree in Business, Marketing or a related field (preferred).


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