Key Account Manager

5 months ago


Johannesburg, South Africa Lusapho Professional Services Full time

Manage a portfolio of key and strategic customer relationships personally.
- Develop and execute tailored solutions and strategies for customers to ensure ongoing satisfaction, loyalty and profitability.
- Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at national levels.
- Manage the engagement of own organization with partner organization to ensure effective two-way flow of information and resolution of issues.
- Oversee the implementation and maintenance of the partner relationship management system (CRM) within the area of responsibility.
- Develop and implement relationship management plans for complex potential partner accounts to identify and build relationships with relevant decision makers and influencers.
- Consult with a range of partner representatives at different levels to identify the outcomes they require.
- Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
- Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices.

**Requirements**:

- Bachelor's Degree
- Post Graduate Degree will be an advantage.
- Must have strong sales experience
- A minimum of 10 years experience in employee benefits industry
- Experience working in mining, insurance and metal industries would be an advantage.
- Relationship management
- Account Management

**Salary**: Up to R1,300,000.00 per year

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelors (preferred)


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