Receptionist/admin

6 days ago


Cape Town, South Africa Wellness Therapists Full time

**Position**: Half-Day Receptionist for Out-Patient Physiotherapy Practice

We are looking to hire a personable and organised receptionist to ensure the smooth operation of our front desk and provide excellent service to our patients.

**Responsibilities**:

- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients in completing necessary forms.
- Preparing patient records and daily schedules for the physiotherapy team.
- Updating patient records and documenting recent treatments.
- Scheduling follow-up appointments and providing appointment reminders.
- Communicating with medical aid providers to verify benefits and co-payments.
- Verifying payment methods and collecting payments when required.
- Performing general office duties, including answering phones, filing, and photocopying.

**Desired Experience & Qualification**

**Requirements**:

- Matric
- Certification in office administration, medical administration, or related fields is advantageous.
- Familiarity with physiotherapy terminology is a plus.
- Strong knowledge of general administrative practices.
- Excellent telephone etiquette and organisational skills.
- Outstanding customer service skills.
- Basic understanding of social media platforms, such as Facebook/Instagram is advantageous.

If you’re friendly, detail-oriented, and able to manage a busy front desk, we’d love to hear from you

Pay: From R5 000,00 per month



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