Customer Helpdesk Assistant

**ROLE AND RESPONSIBILITIES** The Helpdesk Consultant provides support and technical assistance to customers who are using software, hardware or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers. They have the capability to solve customer issues telephonically and...

**POSITION: Helpdesk Support Coordinator** **Area: CENTURION** A Service Desk Coordinator manages help desk professionals like Service Desk Agents in their day-to-day activities of customer support. They take over problem-solving for more complex problems, troubleshoot technical issues and update functional systems, as well as create work schedules and...

Our client in the computer and services industry is searching for an Admin IT Helpdesk Coordinator to join their team in Centurion. **Purpose of the role**: The Admin and Helpdesk Coordinator plays a crucial role in ensuring that IT issues are promptly addressed, and end-users receive the necessary support to use technology effectively in their daily work....

Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for...

**Gauteng**, Centurion** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is recruiting for Night...

**Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

**Job purpose**: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. **Criteria**: - Completed Degree or Diploma with Accounting will be an...

**Gauteng**, Centurion** **(Market related)** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...

Company Description **Job Description**: **Responsibilities**: - Acknowledge calls logged from helpdesk and assisting the user with their problems and ensuring it is closed within SLA. - To deliver a service with the best possible solution within OUTsurance Shares Services standards and procedures. - Support of basic voice infrastructure. - Support of all...

Key Performance Area: - Maintain log of completion of assigned queries. - Manage IT support documentation and records. - Report daily, weekly, monthly on IT unresolved issues, threats and planned activities. - Conduct and report on failure analyses. - Implement timeous software updates. - Assist in IT training support for users (Induction as well as...

Required Skills and QualificationsTo succeed in this role, you will need to possess the following skills and qualifications:Essential Skills:Leadership and Team Management: Proven experience managing technical support teams, with a strong understanding of how customer support impacts business success.Technical Expertise: Strong technical troubleshooting...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

We are looking for a highly skilled sales and warehouse assistant to join our team at Wafer King. Key responsibilities include verifying customer information, taking orders, issuing invoices, relaying delivery instructions, and preparing monthly sales reports.The ideal candidate will possess excellent communication skills, be able to work independently and...

**About Us:** At Profession Hub, we strive to provide exceptional IT services to our clients. Our team is dedicated to delivering top-notch support and ensuring seamless operations.We are seeking a highly motivated and enthusiastic individual to join our team as an IT Support Specialist.This role is ideal for someone with a genuine interest in IT and...

**ROLE AND RESPONSIBILITIES** The Field Technician provides services and customer support by managing all on site installation, repairs, maintenance and test tasks. They diagnose errors or technical problems by determining proper solutions Specific duties include but not limited to; - Repairing/maintaining of hardware/software according to the calls logged...

ROLE AND RESPONSIBILITIES The Field Technician provides services and customer support by managing all on site installation, repairs, maintenance and test tasks. They diagnose errors or technical problems by determining proper solutions Specific duties include but not limited to; - Repairing/maintaining of hardware/software according to the calls logged as...

We seek a motivated and enthusiastic school leaver to join our IT team as an Entry-Level IT Support Technician. This role is ideal for someone passionate about technology and eager to develop their skills in a hands-on environment. You will provide first-line support, troubleshoot basic IT issues, and assist in maintaining our IT systems.They offer the...

**Purpose** The purpose is to take full responsibility over third party recovery claims. Ensure efficient service levels to internal and external clients. The **Recovery Claims Consultant **is responsible for the following, including, but not limited to: **Main Activities and Key Areas**: - Handling recovery claims from allocation, right up until...

**Job Advert Summary**: Responsible for providing desktop support to all IT end-users. The movement of any IT assets is to be documented appropriately **Minimum Requirements**: Preferred Minimum Education and Experience Senior Certificate Certificate in PC maintenance A+ and N+ Certificate 1-3 years experience in a formal IT environment Critical...

Tutor Doctor, a global leader in private tutoring services, is seeking a passionate and detail-oriented **Assistant to the Customer Support Specialist** to join our team. This role is ideal for someone dedicated to delivering exceptional customer service while supporting students, parents, and tutors. In this **remote position** (with 4 weeks of in-person...