Key Accounts Manager
4 weeks ago
3SIXTY HEALTH
BACKGROUND
3Sixty Health has a great opportunity for a suitably qualified individual to fulfil the advertised position and join their team.
3Sixty Health is a black owned and managed, reputable and a major player in driving South African economy by investing in ‘’black excellence’’3Sixty Health is 100% black owned and black managed administrator. It is accredited by the council for medical schemes to offer both administration and managed care services, allowing for a fully integrated, beneficiary-centric approach. Our core competencies in administration include membership management, billing, claim adjudication and customer services.
It is a medical aid administrator of Sizwe Hosmed Medical Scheme.
JOB TITLE
Key Account Manager
JOB GRADE
DIVISION
Operations Admin
DEPARTMENT
Operations
JOB PURPOSE
To take responsibility for the development, maintenance, and further enhancement of the corporate client base /key accounts of the organisation, encourage long-term and mutually beneficial relationships with clients, and maximise sales opportunities to achieve set targets.
NUMBER OF JOB HOLDERS
1
LOCATION
Johannesburg
DUTIES & RESPONSIBILITIES
- Maintain existing client base and expand /grow new client reach.
- Build, strengthen and manage client relationships.
- Monitor and deliver on scheme-specific contractual obligations.
- Contribute to the development and maintenance of marketing material for dissemination to clients.
- Provide product and process knowledge at appropriate levels for designated clients through training and information sharing
sessions.
- Participate in marketing and promotional events for designated clients.
- Liaise with labour movement representatives where in unionised client environments.
- Assist with development of Service Level Agreements, reports and contracts appropriate for the scheme environment.
- Manage and report on all requests, complaints and enquiries across all client accounts.
- Fulfil management responsibilities, including planning, directing, coordinating and evaluating overall activities of the
accounts management unit.
- Manage and team own performance to ensure achievement of set departmental targets.
QUALIFICATIONS AND EXPERIENCE
- Degree in Sales and Marketing /or National Marketing Diploma (IMM)
- Minimum 5 Years’ experience - technical, financial and administrative - in the sales and marketing / account management
environment, in the medical aid industry, with a proven track record which demonstrates the following:
- Ability to research and analyse market structure, segmentation and competition.
- Propensity toward service centric, consultative solutions-based sales and account management
- Extensive account management experience in the medical aid industry.
- Strong understanding of industry medical aid industry trends and technologies.
- Strong commercial awareness / business acumen.
PERSONAL ARTRIBUTES
- Dynamic personality.
- Strong analytical & numerical skills.
- Good leadership qualities.
- Exceptional initiative and pro-activity.
- Strong communication skill.
- Strong negotiation skills.
OTHER REQUIREMENTS
- Willing to travel
**Job Type**: Permanent
Application Question(s):
- Do you have medical aid experience or background?
Strong understanding of industry medical aid industry trends and technologies?
**Education**:
- Bachelors (required)
**Experience**:
- Sales & Marketing/Financial & Administrative: 5 years (required)
Application Deadline: 2024/04/30
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