Sales Executive

1 week ago

Cape Town, South Africa HotelJobs.co.za Full time

We are looking for a passionate Sales Executive for a 4-star Hotel in Cape Town
- 3 years’ experience in the sales and marketing or related professional area.
- Proven success in a similar role and environment.
- Empathy towards your customers and colleagues.
- Pride and attention to detail.
- Polished personal presentation with Warm, confident and hospitable personality.
- Smart personality and using the common sense

Duties & Responsibilities:

- Responsible for Corporate or Travel Agent Room Sales for the hotel.
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibition.
- Implements all sales action plans related to my market areas as outlined in the marketing plan.
- Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
- Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
- Provide the highest quality of service to the customer at all times.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g. Generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
- Able to support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Work closely with Sales & Marketing Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
- Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
- Assess additional training needs based on data gathered and interaction with sales team from property visits.
- Attending all department and hotel meetings as necessary.
- Targeting key accounts potential for the company.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Acquiring and developing new business accounts and preparing sales proposals for clients.
- Closely following up on all business leads within a 24 hour response time line to clients.
- Other duties as assigned by Director or sales or the management.

**Own vehicle essential as client visits will be required in this role.**

**Reporting in to the Sales & Marketing Manager.**

**Great personality, passion for Sales.

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