Internal Sales and Order Processing Specialist
2 weeks ago
Randburg, Johannesburg, Gauteng - Sales
- Internal Sales and Ordering Process Specialist (JB3556)
Randburg, Johannesburg
R16 000.00 CTC per month
Duration: Fixed Term Contract with a possibility of renewal
Overview
Minimum Requirements:
Excellent communication skills, both verbal and written.
Strong interpersonal skills and the ability to build rapport with customers.
Detail-oriented with exceptional organizational skills.
Proficiency in using CRM software and other relevant tools (training will be provided).
Willingness to learn and adapt to product knowledge.
Proactive attitude and a team player.
Duties and Responsibilities:
Conduct outbound calls to prospective customers to promote our products and services.
Cultivate strong relationships with existing and potential customers, demonstrating professionalism and friendliness.
Identify and qualify potential leads, forwarding them to the External Sales team for follow-up.
Provide support to the External Sales team by offering assistance with inquiries and offering customer and stock information.
Receive and efficiently process customer orders.
Accurately input customer order details, confirm prices, and ensure order and delivery information is correct.
Resolve any issues related to order discrepancies, shipping delays, or product availability promptly.
Maintain open and effective communication with both clients and colleagues.
Collaborate with the team to load customer orders accurately.
Handle customer queries and diligently follow up on orders and back orders with effective communication.
Keep customer information and activities up-to-date within our CRM system.
Load and process all customer quotes as required in the CRM.
Report sales activities and customer interactions to ensure data accuracy.
Participate in product training sessions to enhance your ability to communicate the benefits of our products.
Engage in sales meetings and training sessions to stay informed and aligned with company goals.
Assist the sales team in achieving their sales targets as set by the company.
IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
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