Operations Supervisor

4 weeks ago


Cape Town, South Africa Aramex Full time

**Key Responsibilities**:

- Effective and efficient management of collections and deliveries
- Compile Route Optimization reports as well as SLA reports
- Ensure adherence to SOP’s
- Record of AIRLINE masters and update daily
- Monitoring of the collection and delivery performance
- Ensuring Part 108 security screening processes
- Problem identification, analysis and implementation of solutions
- Ensuring that the disciplinary code and procedures of Aramex are consistently and fairly
applied to all levels of staff in cases of misconduct.
- Ensuring all operations staff clock in and out in strict accordance with their set shifts
- Monitoring and ensuring the safety and security of staff
- Conducting weekly staff meetings
- Working closely with management to drive optimal cost saving initiatives
- Meeting KPI target and deadlines
- Staff management

**Minimum Requirements**:

- Matric/ Grade 12 or similar qualification and/or experience
- Qualification in Logistics is advantageous
- Must have a valid Code 10 Driver’s license and a valid Public Driver’s Permit (PDP)
- Must have at least 3 years’ experience in Operations
- Fleet manager experience advantageous
- Own transport beneficial

**Skills**:

- Communication - Written & Verbal
- Planning, organizing and time management
- Problem solving
- Flexibility
- Supervisory abilities

**Competencies**:

- Communication (Verbal & Written)
- Planning & Organising
- Adaptability
- Decision making
- Problem analysis

**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.


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