Supervisor, Operations, Road Logistics

3 weeks ago


Cape Town, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: CPT
Job Posting Title: Supervisor, Operations - 64108
Time Type: Full time

**Computer Literacy**

Knowledge of E2Open

A good grasp of Microsoft Suite Programmes

Intermediate: MS Word,Excel,PowerPoint & Outlook

**Job Related Requirements**

Own transport to and from work

Must be able to work overtime, shifts, weekends, as and when required

Must be able to attend training on weekends(Saturdays & Sundays)

Be able to work under pressure and solve problems

Must have strong administration skills

The ability to liaise with clients on all levels

Disposition to be accurate and pay attention to detail

Must be able to manage a diverse team

Minimum 2 years’ experience in a Operational Position

**Electives**

Previous experience in the courier industry would be advantageous

Ability to problem solve quickly, effectively but smart

Supervisory training would be beneficial

Ability to lead and motivate a diverse team

Strong communication skills are essential

Attention to detail

Essential to be able to work in a high pressurized environment

**Duties & Responsibilities**
- Perform general administrative duties related to your department
- Ensure that all staff related issues are dealt with including scheduling of rosters and disciplines
- Shift monitoring, including overtime cost and productivity
- Ensure that all quarterly audit points are adhered to, relevant to your department
- Daily monitoring and reporting on collection and delivery standards on all routes
- Actioning reports daily
- Management and execution of escalation queries
- Ensure that all vehicles are loaded according to security procedures
- Ensure all parcels are logged on E2Open(parcels left behind at branch & query parcels)
- Ensure that all late freight is actioned
- Weekly reports on out of standard deliveries
- Arranging replacement staff should staff be absent
- Managing the collection process
- Active management of Specialized Departments within the operation
- Overseeing Special Projects
- Motivate and manage staff

**Main Purpose of the Role**

Oversee all areas within the operation of the Cape Town Branch.

This role includes the active monitoring, investigations of anomalies and adherence to delivery SLA’s, KPI’s and other operational metrics

Performance management of staff

Managing Special Projects

Active management of various departments within the operation



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