Supervisor, Operations, Road Logistics
3 weeks ago
**DSV - Global transport and logistics**
Location: CPT
Job Posting Title: Supervisor, Operations - 64108
Time Type: Full time
**Computer Literacy**
Knowledge of E2Open
A good grasp of Microsoft Suite Programmes
Intermediate: MS Word,Excel,PowerPoint & Outlook
**Job Related Requirements**
Own transport to and from work
Must be able to work overtime, shifts, weekends, as and when required
Must be able to attend training on weekends(Saturdays & Sundays)
Be able to work under pressure and solve problems
Must have strong administration skills
The ability to liaise with clients on all levels
Disposition to be accurate and pay attention to detail
Must be able to manage a diverse team
Minimum 2 years’ experience in a Operational Position
**Electives**
Previous experience in the courier industry would be advantageous
Ability to problem solve quickly, effectively but smart
Supervisory training would be beneficial
Ability to lead and motivate a diverse team
Strong communication skills are essential
Attention to detail
Essential to be able to work in a high pressurized environment
**Duties & Responsibilities**
- Perform general administrative duties related to your department
- Ensure that all staff related issues are dealt with including scheduling of rosters and disciplines
- Shift monitoring, including overtime cost and productivity
- Ensure that all quarterly audit points are adhered to, relevant to your department
- Daily monitoring and reporting on collection and delivery standards on all routes
- Actioning reports daily
- Management and execution of escalation queries
- Ensure that all vehicles are loaded according to security procedures
- Ensure all parcels are logged on E2Open(parcels left behind at branch & query parcels)
- Ensure that all late freight is actioned
- Weekly reports on out of standard deliveries
- Arranging replacement staff should staff be absent
- Managing the collection process
- Active management of Specialized Departments within the operation
- Overseeing Special Projects
- Motivate and manage staff
**Main Purpose of the Role**
Oversee all areas within the operation of the Cape Town Branch.
This role includes the active monitoring, investigations of anomalies and adherence to delivery SLA’s, KPI’s and other operational metrics
Performance management of staff
Managing Special Projects
Active management of various departments within the operation
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