Housekeeping Supervisor

2 weeks ago


Cape Town, South Africa CAPE DIAMOND HOTEL Full time

Housekeeping Supervisor

About the Role

**Responsibilities**:

- Oversee the day-to-day operations of the housekeeping department, ensuring that all areas of the hotel are maintained to the highest standards of cleanliness and presentation.
- Train, motivate, and supervise a team of housekeeping staff, providing them with the necessary skills and knowledge to perform their duties effectively.
- Implement and enforce housekeeping policies and procedures, ensuring that all staff are compliant with safety and hygiene regulations.
- Conduct regular inspections of guest rooms, public areas, and staff areas to identify and address any issues promptly.
- Investigate and resolve guest complaints related to housekeeping issues in a timely and professional manner.
- Maintain accurate records of housekeeping activities and supplies, ensuring that the department operates efficiently and cost-effectively.

**Requirements**:

- A minimum of two years' experience as a Housekeeping Supervisor or equivalent role in a 3-star or 4-star hotel environment.
- Proven ability to manage and motivate a team of housekeeping staff to achieve high standards of performance.
- Excellent communication and interpersonal skills, with the ability to build rapport with both staff and guests.
- Strong organizational and time management skills, with the ability to prioritize tasks and work under pressure.
- A keen eye for detail and a commitment to maintaining high standards of cleanliness and presentation.
- Fluency in English.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity to work in a fast-paced and dynamic hotel environment.
- Chance to make a real impact on the guest experience.
- Professional development and training opportunities.

To Apply

**Salary**: From R8,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)



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