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Client Relationship Manager
3 months ago
The focus area of this position will be to maintain and develop the relationship with customers through being the one-stop-shop contact point and upselling to existing client base to achieve business growth.
**Minimum Requirements**
- Minimum requirement is a Matric (Grade 12) qualification
- Bachelors Degree or similar Qualification in Logistics/Marketing
- Previous customer services experience
- Need to have worked for reputable corporates
- Industry experience advantageous Understanding of full supply chain (Freight, International & Warehousing products)
- Experience in presentation and negotiation
- Valid Code 08 drivers license and own reliable transport
- Excellent communication skills
**Key Responsibilities**
- Scheduling of business appointments with client base/book
- Achieve individual targets
- Maintain existing business
- Identify & grow client base and revenue through selling of additional logistics products
- Selling of the full supply chain products
- Establish customer needs, developing opportunities and grow customer base
- Update weekly call report and REACH daily
- Prepare and present proposals and presentations to clients
- Effectively and efficiently deal with client queries
- Identify and escalate possible threats to existing business
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