Senior Relationship Manager

4 months ago

Cape Town, South Africa Trinity Brands Full time

As a Relationship Manager, you will be responsible for fostering strong relationships with clients, understanding their needs, and ensuring the successful execution of events and brand activations. Your role will involve collaborating with internal teams to deliver exceptional experiences that align with clients' objectives and enhance their brand visibility. You will serve as the primary point of contact for clients, providing personalized support, addressing inquiries, and managing expectations throughout the project lifecycle. Additionally, you will proactively identify opportunities for growth, driving sales, overseeing account management, upselling services, managing budgets for various projects, and maintain a deep understanding of industry trends to drive continuous improvement and innovation.

**Key Responsibilities**

1. Client Engagement and Relationship Management
- Develop and maintain strong, long-lasting relationships with clients, serving as the primary point of contact for all inquiries, concerns, and requests.
- Conduct regular meetings and communications with clients to understand their business needs, preferences, and goals.
- Proactively identify opportunities to upsell additional services and expand existing partnerships to drive revenue growth.

2. Sales and Business Development
- Identify and pursue new business opportunities, according to quarterly sales targets, within the events and brand activations space, including prospecting, lead generation, and networking.
- Develop customised proposals, presentations, and pitches, in collaboration with the creative and campaign planning teams, to showcase our services and solutions, effectively articulating the value proposition to potential clients.
- Negotiate contracts, pricing agreements, and service-level agreements to ensure profitable and mutually beneficial partnerships.

3. Account Management
- Oversee the end-to-end management of client accounts, from onboarding and project kick-off to post-event evaluations and follow-up.
- Collaborate with internal teams, including creative, production, campaign planning and supply-chain, to develop and execute project plans that meet clients' objectives while adhering to timelines and budgets.
- Monitor project progress, resolve issues, and mitigate risks to ensure the successful delivery of events and brand activations.

4. Budget Management
- Develop and manage project budgets, ensuring accuracy, profitability, and adherence to financial targets.
- Track expenses, forecast revenues, and identify opportunities to optimize costs and maximize profitability.
- Provide regular budget updates and financial reports to clients, highlighting variances and recommending adjustments as needed.

5. Strategic Planning and Analysis
- Conduct market research, competitive analysis, and industry trends analysis to identify growth opportunities and inform strategic decision-making.
- Develop strategic plans and initiatives to enhance client satisfaction, retention, and overall business performance.
- Analyse sales data, client feedback, and project outcomes to evaluate performance, identify areas for improvement, and drive continuous innovation.

**Required Skills**:

- Proven experience in client relationship management, sales, and account management, preferably within the events, experiential marketing, or advertising industry.
- Strong financial acumen, with experience in budget management, forecasting, and financial analysis.
- Excellent communication and negotiation skills, with the ability to build rapport, influence key stakeholders, and close deals.
- Strategic thinking and problem-solving abilities, with a focus on driving results and exceeding sales targets.
- Proficiency in Microsoft Office Suite, and project management tools.
- Ability to prioritize tasks and work effectively in a fast-paced environment.
- Flexibility to travel as needed and work non-traditional hours during event activations.
- A passion for creativity, innovation, and delivering memorable brand experiences.
- Strong organizational and time management skills.
- A proactive attitude and a willingness to learn and adapt.
- A valid South African driving license and own transport is required.

Pay: R20 000,00 - R25 000,00 per month

  • Senior Client Relationship Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Dynexity Full time

    Key ResponsibilitiesAs a Senior Client Relationship Manager at Dynexity, you will be responsible for building and maintaining strong relationships with retail and institutional clients. Your expertise in LISP, Collective Investment Schemes, Retirement Funds, Linked Life Companies, and Exchange Traded Funds (ETFs) will be essential in providing tailored...

  • Senior Relationship Manager

    1 month ago

    Cape Town, Western Cape, South Africa EXANTE Full time

    About the RoleWe are expanding our Global Sales Force and seeking an experienced Senior Relationship Manager to join our team in multiple locations.The ideal candidate is a highly motivated individual with a strong track record in business development and sales, who is passionate about offering innovative investment opportunities to existing clients and...

  • Senior Relationship Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa EXANTE Full time

    About the RoleWe are expanding our Global Sales Force and seeking an experienced Senior Relationship Manager to join our team in multiple locations.The ideal candidate is a highly motivated individual with a strong track record in business development and sales, who is passionate about offering innovative investment opportunities to existing clients and...

  • Senior Client Relationship Manager

    2 months ago

    Cape Town, Western Cape, South Africa Switch Recruit Full time

    About the Role:The Senior Client Relationship Manager will be responsible for managing and growing relationships with key clients for Switch Recruit. You will be the primary point of contact for major accounts, ensuring their business needs are met with the highest level of service and professionalism.Key Responsibilities:Build and Nurture Relationships:...

  • Senior Vendor Relationship Manager

    1 month ago

    Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full time

    Job Title: Senior Vendor Relationship ManagerAmazon Commercial Services (South Africa) (Pty) Ltd is seeking a highly skilled Senior Vendor Relationship Manager to lead a team of Associate Vendor Managers in South Africa.Key Responsibilities:Partner with Vendor Managers and key retail category functions to define priorities and operational goals according to...

  • Senior Video Editor

    2 weeks ago

    Cape Town, South Africa Fleming Farms Senior Living Full time

    IQbusiness is looking to hire a Senior Video Editor to consult to our European client, who will take part in post-production services across a variety of video productions that support the output for use in broadcast, online, and/or at live events. Type: Contract, 12 months Site: Hybrid (3 days in office, Welgemoed Cape Town) Key responsibilities: Within...

  • Senior Lawyer

    4 months ago

    Cape Town, South Africa Investment Manager firm Full time

    **Position Title: Senior Lawyer (Cape Town) - Agricultural Investments** **Company Overview**: A respected Investment Manager is looking for a Senior Lawyer with experience in corporate finance to join their dynamic team. The individual should be an admitted attorney and a member of the Law Society. A keen interest in financial services, investments and...

  • Senior Relationship Manager, Cape Town

    4 months ago

    Cape Town, South Africa EXANTE Full time

    **About EXANTE** EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to 1M financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options. We are...

  • Senior Client Relationship Manager

    1 month ago

    Cape Town, Western Cape, South Africa Switch Recruit (Pty) Ltd Full time

    Key Account Manager Job Description **Role Summary** Switch Recruit (Pty) Ltd is seeking an experienced Key Account Manager to strengthen client relationships in Cape Town. As a key member of our team, you will be responsible for managing and growing relationships with key clients, ensuring their clearing and forwarding needs are met with the highest level...

  • Client Relationship Manager

    1 week ago

    Cape Town, South Africa FNZ Full time

    Role Description The Client Service Relationship Manager is responsible for servicing and supporting some of the firm’s largest investment intermediaries by building and preserving trusted partnerships. The Client Service Relationship Manager will serve as the primary advocate for all interactions between FNZ and the investment intermediaries. The...

  • Client Relationship Manager

    1 month ago

    Cape Town, South Africa FNZ Full time

    Role Description Specific Role Responsibilities - Become a reliable point of contact for relationships and establish a strong business relationship. - Develop open and effective channels of communication with each relationship. - Coordinate internal stakeholders and determine the best utilization of resources to increase customer satisfaction. - Communicate...

  • Client Relationship Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    Account Manager (Client Relations Department)We are seeking a dedicated and proactive Account Manager to join our dynamic team and contribute to our team's ongoing success. In this role, you will specialize in payroll and HR solutions, playing a vital part in nurturing and maintaining relationships with our valued clients to ensure their satisfaction and...

  • Relationship Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

    Job DescriptionJob Title: Relationship ManagerJob Summary:We are seeking a highly skilled and experienced Relationship Manager to join our team at FirstRand Bank Limited. As a Relationship Manager, you will be responsible for managing a portfolio of high revenue generating clients, providing exceptional customer service, and driving business growth.Key...

  • Senior Client Relationship Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa Switch Recruit (Pty) Ltd Full time

    Key Account ManagerSwitch Recruit (Pty) Ltd is seeking an experienced Key Account Manager to strengthen client relationships in Cape Town.Responsibilities:Develop and maintain strong, long-term relationships with key global clients.Manage the end-to-end clearing and forwarding process, ensuring compliance with international regulations.Collaborate with...

  • Senior Client Relationship Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa Switch Recruit Full time

    Key Account ManagerThe Key Account Manager will be responsible for fostering and expanding relationships with key clients. As the primary point of contact for major accounts, you will ensure their clearing and forwarding needs are met with the highest level of service and professionalism.Responsibilities:Develop and maintain strong, long-term relationships...

  • Senior Relationship Manager, Cape Town, South Africa

    2 weeks ago

    Cape Town, Western Cape, South Africa EXANTE Full time

    About the RoleWe are expanding our global sales force and seeking an experienced Senior Relationship Manager to join our team in multiple locations.The ideal candidate is a highly motivated individual with a strong track record in sales and business development, who is passionate about building relationships with high net worth individuals, private wealth...

  • Relationship Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa FirstRand Bank Limited Full time

    Job DescriptionJob Title: Relationship ManagerJob Summary: We are seeking a highly skilled Relationship Manager to join our team at FirstRand Bank Limited. The successful candidate will be responsible for managing a portfolio of high revenue generating clients, devising and implementing customer relationship management strategies, and providing input into...

  • Lead Relationship Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa EXANTE Full time

    Position Overview We are enhancing our Global Sales Team and seeking a seasoned Senior Relationship Manager to join us. The successful candidate will be a driven professional with aspirations for personal achievement, thriving in a Sales environment as a Hunter. This role requires a passion for presenting exceptional investment opportunities to current...

  • Relationship Manager

    5 months ago

    Cape Town, South Africa Sanlam Full time

    **Who are we?** Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...

  • Relationship Manager

    3 weeks ago

    Cape Town, South Africa Santam Insurance Full time

    Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our...