Junior Sales

2 weeks ago

Cape Town, South Africa Tower Group Full time

Our well prestige travel and tourism client based in **Cape Town** is looking for a competitive, driven, perfectionist person, who is self-motivated to reach your own, high standards.

**_Minimum requirements for the position:_**
- Grade 12
- Own, reliable transport
- Code B Drivers License
- Flexibility with regard to working hours
- A strong verbal and written command of English
- The ability to concentrate well and keep your focus under pressure
- Attention to detail and accuracy
- Proven computer skills
- A driven personality, with the will to do things right and meet your sales targets
- Strong administrative, organizational abilities

**_ Advantageous for this position_**
- Experience in the travel-, transport
- and hospitality industry
- Experience in waitressing / waitering
- Experience with a booking system of some kind
- Sales
- and client service experience

**_ Summary of main Job Functions_**

**_ Quoting and making bookings_**
- Action telephonic booking requests, promptly and accurately
- Provide the requested service to agents or clients specifically allocated to you, ensuring their ongoing satisfaction
- Quotes must be sent promptly, with correct rates, gathering accurate and complete information
- Except for clients with credit facilities, payment must be ensured prior to delivering a service

**_ Waybills_**
- Complete waybills accurately and on time
- Attach all supporting documents to the waybills
- Make sure that all entrance fees are noted
- Ensure that any changes are communicated to
- and actioned by the Operations Team

**_ Operational_**
- **_ Telephonic standby duties after hours, on certain evenings of the week_**:

- Attend to any driver problems, queries, breakdowns and complaints received on the duty phone, until the next morning
- **_Duty weekends_**
- Despatch guides/drivers on Saturday
- and Sunday mornings
- Ensure that drivers pitch up for services
- Ensure that all scheduled vehicles leave the depot on time to deliver their services, according to schedule
- Correct waybills, if last-minute changes are made during the course of the weekend
- Attend to any driver problems, queries, breakdowns and complaints received on the duty phone, during the course of the weekend (coming in to the office, if necessary)
- Correctly action any new bookings made during the course of the weekend
- **_ Assist the Operations Team in general, where necessary_

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