Key Account Manager

2 weeks ago


Diep River, South Africa Sheraton Textiles Holdings Full time

**SHERATON TEXTILES HOLDINGS PTY LTD**

**KEY ACCOUNT MANAGER**

**Key Account Manager Responsibilities include**:

- Develop trust relationships with a key clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing new solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain relationships.
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Achieve or exceed sales and margin targets

**Requirements**:

- Proven relevant experience as Key account Manager in the Textile or Apparel Industry
- Experience in sales and providing solutions based on customers’ needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- Formal qualification advantageous
- Computer skills with emphasis on excel skills.
- Manage and maintain critical path.
- Ability to work under pressure and achieve or exceed sales and margin targets.
- Excellent verbal and written communication skills.
- Strong negotiation skills, with ability to follow through on customer contracts.
- Grow existing product offerings while introducing new product opportunities.
- Identifying and developing new customers.
- Monitoring market trends and providing regular competitor feedback.

**Job Type**: Permanent

Ability to commute/relocate:

- Diep River, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelors (preferred)


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