Lodge Manager

We are on the hunt for a well-presented, experienced Lodge Manager for this exciting opportunity in the Whiteriver area with a Lodge of 20 keys.

It is important for the Lodge Manager to be involved in all aspects of the lodge operations. You will be a key person of reference for employees and clients.

**Duties and Responsibilities**:

- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
- Plan activities and allocate responsibilities to achieve the most efficient operating model.
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards.
- Manage smooth running of breakfast.
- Manage check in and out on clock.
- Ordering supplies and stock.
- Many support services are outsourced, and a centric detailed execution is required.

**Job requirements**:

- Certificate / Diploma / Degree in either Hospitality, Hotel Management or Accounting.
- Proven experience as Hotel Manager, minimum 5 years.
- Fluency in English; knowledge of other languages in added advantage.
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software is an advantage.
- Reliable with an ability to multi-task and work well under pressure.
- Outstanding leadership skills and a great attention to detail.
- Will report directly to the directors/owners.

**Skills**:

- Being able to motivate, encourage and educate.
- Excellent customer service skills
- Demonstrable aptitude in decision-making and problem-solving.
- Strive to improve towards excellence.

**Salary**: R20,000.00 per month, accommodation can be negotiated.

Ability to commute/relocate.

**Minimum of three contactable references required.**

**Salary**: R18,000.00 - R20,000.00 per month

**Experience**:

- Hospitality management (required)
- Hospitality (preferred)