E-commerce Operations Assistant

2 weeks ago


Kempton Park, South Africa RJPersonnel Full time

3years
- Follow up & update confirmed ex factory dates
- Liaise with factory to update weekly production schedule
- Analyse & recommend actions to order book for late/early deliveries
- Check factory invoices for prices and quantities vs system
- Seasonal arrangement of shipping of bulk samples
- Arrange inbound freight quotes from variety of sources to ensure optimal mix between cost, speed and service, recommend and organise
- Where needed provide courier shipping labels and commercial invoices for inbound shipments.
- Maintain shipping and intake information and sharing with the team on weekly basis with urgent changes communicated ad hoc.
- Be able to sort customs issues inbound or outbound direct with carrier
- Analyse shipping costs inbound and outbound and report vs budget and vs the trend history
- Identify outlier shipment costs vs charges made for wholesale/e-comm customers
- Detailed Monthly Shipping analysis report down to category, channel, country and unit level - same as above
- Daily check that API 3PL links are working and no orders are stuck in error queue
- Generate any manual picks where needed via CSV report
- Manage and process any inter-entity stock movements
- OTIF allocation working with wholesale account manager
- Troubleshoot sync WMS system issues
- Liaise with warehouse on packaging levels and order/source best cost packaging

**Qualifications and Experience**:

- Minimum 2-3 years’ experience within an apparel/footwear wholesale or e-commerce industry.
- Advanced experience in Microsoft Excel including use of pivot tables and vlookups etc.
- Good analytical skills and comfortable working with numbers
- Wholesale fashion or branded experience preferable
- An understanding of the end to end supply chain of a apparel/footwear business is preferable
- Excellent communication and a willingness to help out wherever possible.



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