Duty Manager

1 month ago


Cape Town, Western Cape, South Africa Fempower Full time

Job Title: Junior Duty Manager

Role Overview: We are seeking a talented Junior Duty Manager to join our team at Fempower. As a key member of our Front Office team, you will be responsible for overseeing daily hotel operations, managing guest inquiries and requests, supervising staff, ensuring guest satisfaction, and maintaining high standards of service.

Key Responsibilities:

  • Oversee daily hotel operations, including Front Office and F&B management.
  • Manage guest inquiries and requests, ensuring timely and effective resolutions.
  • Supervise and support staff to ensure seamless service delivery.
  • Maintain high standards of service and guest satisfaction.

Requirements:

  • Formal qualification in Hospitality advantageous.
  • Experience in the hospitality industry, preferably in Rooms and F&B.
  • Working knowledge of Opera & Micros.
  • International experience advantageous.
  • Excellent communication and interpersonal skills.
  • Strong leadership and problem-solving abilities.
  • Ability to work well in a team.

Benefits and Requirements:

  • Discovery Medical Aid – 50% contribution for self, spouse, and up to 3 children.
  • Momentum Provident and Risk Fund – 6% Company contribution.
  • Subsidised undercover parking – Employee cost - R300 p/month.
  • Uniform.
  • Driver's license essential.


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