Equipment Manager

6 months ago


Centurion, South Africa Shoprite Group Full time

**Purpose of the Job**:
The purpose of the role is the effecient day to day running of the IT equipment department. This will be performed through the management of daily incidents raised through the in-house IT Service Desk.

**Job Objectives**:

- Effecient day to day running of the IT equipment department
- Management of daily incidents raised through IT Service Desk on behalf of users within the campus
- Ensure all warehouses within the Inland division are performing optimally on all IT equipment based on site specific operational design
- Responsible for procurement, administration, issuing, collection, repair and maintenance of IT equipment
- Addressing the common incidents of the IT equipment by implementing upgrades
- Managing the IT equipment maintenance costs
- Design operational procedures to enhance Supply Chain operations within the park during changing environments e.g. peak, riots, volumes dips/spikes, pop-up DCs, new site openings etc
- Collaborate with all functional departments/cross-functional teams within the campus
- Collaborate with DCs and support personnel within the group to formulate best practices
- Analyse DC operations performance data to formulate best operating practices
- Management of downtime on DC operations/machinery

Management
- Operational work planning, priority setting and scheduling
- Operational performance monitoring
- People and enabling capacity management
- Manage interfaces with Operations, staffing labour brokers and Buying
- Resolve escalated operational issues

Leadership
- Staffing decisions up to middle management level
- Develop others - focus on functional skills - identify needs and source solutions
- Individual performance management
- Motivate and discipline team
- Project development, management and implementation

**Qualifications**:
**TERTIARY QUALIFICATION**:
Relevant IT qualifications (desirable)

**Experience**:
PREVIOUS EXPERIENCE:
Minimum of two years in a similar role

Warehouse operations experience

**Knowledge and Skills**:

- INFOR wms
- KNAPP Sortation (desirable)
- Cognos BI
- Voice Console
- SAP Retail
- Ms Office (Excel VBA knowledge is desirable)
- Microsoft Office 365 Platform
- Microsoft Power BI
- Helix Remedy System

**Applicant Feedback Policy**:



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