Guest Relations Officer
3 weeks ago
5** Wine Estate in Stellenbosh is looking for a Guest Relations Officer who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of thier guests and assisting fellow colleagues of different departments if need be.
**REQUIREMENTS**
- Hospitality Certificate/Diploma;
- Preferably 2 years previous experience in similar role;
- Computer and great administration skills;
- Passionate about the hospitality industry;
- Excellent interpersonal
- & communication skills, written and verbal (in person and telephonic);
- Strong customer service orientation with excellent people skills;
- Ability to maintain a professional working relationship with all departments and across cultures and religions;
- Comfortable in dealing with very distinguished clientele;
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