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Training Facilitator
2 months ago
homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
**What you will love doing in this role**
**Analyse the need for learning programmes and materials**
- Conduct training needs analysis in consultation with business partners
- Determine desired business outcomes
- Link desired outcomes with employee behavior
- Identify and evaluate competencies
- Determine performance gaps
- Prioritize training needs
**Design learning programmes and materials**
- Taking into account Adult Learning principles
- Design online learning curriculums that incorporate a blended learning methodology
- Consider alternative training methods (on the job, coaching and mentoring, classroom, e-learning)
**Develop learning programmes and materials**
- Clearly define learning objectives using the SMART model
- Differentiate between learning objectives, e.g. knowledge, skills or attitudes
**Implement learning programmes and materials**
- Facilitate learning programmes in line with best practice
- Accommodate different learning styles
- Motivate and inspire learners by using a variety learning resources
- Facilitate learning in line with policy and best practice in order to achieve learning outcomes.
- Facilitate learnership and team leader development programmes.
- Facilitate learnership and team leader development programmes.
- Coach and mentor learners where applicable
- Facilitate and manage online discussion forums via the LMS
**Evaluate learning programmes and materials**
- Conduct learning assessment using a variety of assessments types and methods
- Evaluate learning impact using a variety of methods (looking at quantitative & qualitative measures)
- Develop learning assessment tools
**Review and update learning programmes and materials**
- Review feedback from business partners and update learning programmes to ensure fit for purpose and business requirements
- Customise generic learning material for internal purposes
- Consult regularly with allocated business partners to build and maintain working relationships
**Administration**
- Co-coordinating & scheduling training interventions (including delegates, venues and resources required)
- Manage attendance registers
- Submit comprehensive monthly report
- Own the administrative duties related to training including scheduling delegates, completing attendance registers and comprehensively reporting on programmes
**What we will love about you**
- Communication & Influence
- Planning & Organizing
- Team Leadership
- Delivering Quality Results
**What you'll need to do this role**
- Grade 12/NQF 4
- 3-5 years of working experience in Learning and Development as a Facilitator
- 2 years working experience in facilitating management and learnership programmes
**Behaviours we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun
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