Collections Specialist

2 days ago

Cape Town, South Africa Impact Full time

**Our Company**

If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

- Passionate about its people
- Focused on delivering the very best tech to our customers
- Offering the flexibility to work how and where you are most successful
- Obsessed with our customer's success
- The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more
- Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
- Obsessed with making a difference in business and to the wider community

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi's, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 500 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

**Your Role at Impact**

The Global Collection specialist will oversee the end-to-end process of collecting payments from our company's customers. The main responsibilities for this role include supporting the Global Collections Lead and Finance Managers in driving new initiatives within the AR space, that can contribute to long
- term operational excellence.

**What You'll Do**
- Collections Effectiveness and Efficiency
- Management of the collections process for all com product related accounts
- Assistance with the collection efforts for newly acquired entities
- Billing Effectiveness and Efficiency
- Review of customer accounts for creditworthiness, financial solvency, risks, or fraud
- Assist Team Lead in the Age report creation and monthly analytics reporting on the AR metrics
- Assist with evaluating the effectiveness of current collection procedures aligned with the growth of the business
- Ad-Hoc Functions:

- Support the Billing and Collections internal / external Audit requirements - extraction of reports, analysis and reconciliations
- Provide support for the Trade reference requests from external providers or customers
- Backup resource for the Collections analysts and Collections Team lead
- Provide support for the Billing and Collections team, as well as the Finance Lead on specific projects related to defined OKR's for the team i.e. NetSuite Project, Automation of processes, AR campaigns for information sessions, Weekly Billing / collections calls with regional Teams

**What You Have**
- Degree / qualifications/General
- Tertiary level qualification in Credit Management or Accounting/Commerce
- 3-5 Years solid Accounts receivables experience (within a senior/supervisor role, an advantage)
- A positive can-do attitude and a willingness to learn new processes and procedures
- Ability to work in a fast-paced, high-pressured environment
- Ability to work as a team player and to work with mínimal supervision
- Demonstrated high-level of maturity and confidentiality
- Tertiary level qualification in Credit Management or Accounting/Commerce
- 3-5 Years solid Accounts receivables experience (within a senior/supervisor role, an advantage)
- A positive can-do attitude and a willingness to learn new processes and procedures
- Ability to work in a fast-paced, high-pressured environment
- Ability to work as a team player and to work with mínimal supervision
- Demonstrated high-level of maturity and confidentiality

**Benefits/Perks**:

- **Unlimited PTO policy**:

- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- **Training & Development**:

- Learning the advanced partnership automation products
- **Medical Aid and Provident Fund**:

- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with Momentum for provident fund
- **Stock Options**:

- 3-year vesting schedule pending Board approval
- **Internet Allowance**:

- **Flexible work hours**:

- **Casual work environment**

**_
Impact is proud to be an equal opportunity workplace. _**_We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under ap

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