Cash Collection Specialist

4 days ago


Cape Town, Western Cape, South Africa Capital Recruit Full time
Cash Collection Specialist Job Description

We are seeking a highly skilled Cash Collection Specialist to join our team at Capital Recruit. As a key member of our accounts receivable team, you will be responsible for managing and collecting outstanding invoices from customers.

Key Responsibilities:
  • Invoice Processing:
    • Process and reconcile incoming payments in a timely manner.
    • Prepare and send accurate invoices to customers.
    • Track and monitor the aging of outstanding invoices to ensure prompt payment.
  • Debt Collection:
    • Contact customers with overdue payments to follow up and request payment in a professional and courteous manner.
    • Negotiate payment plans and settlements with customers to resolve outstanding debts.
    • Escalate persistent non-paying accounts to management for further action.
  • Record Keeping:
    • Maintain accurate and up-to-date debtor records to ensure compliance with financial regulations.
    • Prepare and submit monthly debtor reports to management for review and analysis.
  • Customer Service:
    • Provide exceptional customer service by responding promptly to inquiries and resolving issues in a fair and efficient manner.
    • Build and maintain positive relationships with customers through effective communication and problem-solving skills.
Requirements and Qualifications:
  • A minimum of 2 years of experience in a debtors or accounts receivable role.
  • Proficiency in Microsoft Office, particularly Excel, to manage data and create reports.
  • Strong communication and interpersonal skills to interact with customers and colleagues.
  • Ability to work independently and as part of a team to achieve goals and objectives.
  • Problem-solving and negotiation skills to resolve conflicts and disputes.
Benefits:

The successful candidate can expect a competitive salary ranging from R10,000 to R12,000 per month, depending on experience.



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