Financial Collection Specialist

2 days ago


Cape Town, Western Cape, South Africa Work Africa Full time

Work Africa seeks a meticulous and detail-oriented Financial Collection Specialist in Montague Gardens/Western Cape. This role is responsible for credit and risk control, as well as managing the Debtors Book.

Key Responsibilities:

  • Develop and monitor a credit control system in collaboration with sales, marketing, finance, and executive team members
  • Establish policies that follow customer service best practices while ensuring timely payments from customers
  • Check consumer credit reports, approve or deny applications, and communicate decisions to relevant personnel
  • Negotiate payment plans with consumers and set terms and conditions accordingly
  • Maintain credit records, conduct regular analysis of the credit-control system, and implement changes to reduce bad debts
  • Report any payment issues to management or relevant teams
  • Follow up on overdue invoices and payments, and implement company collections procedures as necessary
  • Look for ways to improve debt collection processes

Requirements:

  • Stable work history
  • Minimum Senior Certificate
  • Highly proficient in debtor's administration and credit control
  • A problem solver who is target and deadline driven
  • Proficient in MS Excel, Word, and Outlook
  • Excellent verbal and written communication skills at all levels in English
  • Excellent numeracy, accuracy, and attention to detail
  • A service-oriented and helpful candidate
  • Ability to influence the decisions of others

Estimated Salary: R250,000 - R350,000 per annum (dependent on experience)



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