Financial Collection Specialist
2 days ago
Work Africa seeks a meticulous and detail-oriented Financial Collection Specialist in Montague Gardens/Western Cape. This role is responsible for credit and risk control, as well as managing the Debtors Book.
Key Responsibilities:
- Develop and monitor a credit control system in collaboration with sales, marketing, finance, and executive team members
- Establish policies that follow customer service best practices while ensuring timely payments from customers
- Check consumer credit reports, approve or deny applications, and communicate decisions to relevant personnel
- Negotiate payment plans with consumers and set terms and conditions accordingly
- Maintain credit records, conduct regular analysis of the credit-control system, and implement changes to reduce bad debts
- Report any payment issues to management or relevant teams
- Follow up on overdue invoices and payments, and implement company collections procedures as necessary
- Look for ways to improve debt collection processes
Requirements:
- Stable work history
- Minimum Senior Certificate
- Highly proficient in debtor's administration and credit control
- A problem solver who is target and deadline driven
- Proficient in MS Excel, Word, and Outlook
- Excellent verbal and written communication skills at all levels in English
- Excellent numeracy, accuracy, and attention to detail
- A service-oriented and helpful candidate
- Ability to influence the decisions of others
Estimated Salary: R250,000 - R350,000 per annum (dependent on experience)
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