Senior Manager IT Infrastructure Emea

3 weeks ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 23112417

**Job Category** Information Technology

**Location** MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management
**JOB SUMMARY**

**CANDIDATE PROFILE**

**Education and Experience**

**Required**:

- 3+ years management experience
- 3+ years of experience leading IT projects and understanding of project management methodologies
- Must be an engaged and self-motivated leader that actively participates in and can lead meetings
- Ability to provide clear team guidance and prioritization based on changing business needs
- Ability to lead in a matrixed organization
- Strong ability to multitask, analyze, plan, gather stakeholder buy in, communicate, and present
- Must have a technical background, preferably within an infrastructure team.
- Experience directly managing a VMware / virtual installation including on a Nutanix platform.
- Must understand technical requirements, architecture, and operational impact of various projects
- Experience supporting a virtual desktop infrastructure (VDI) such as VMware Horizon
- Experience and extensive knowledge building virtual desktop environments (VMware preferred)
- Microsoft Windows Active Directory with server administration (including Group Policy)
- SAN storage systems both hardware and software defined
- Backup Systems On-Premise/Cloud

**Preferred**:

- Strong negotiation skills
- Awareness of global hospitality technology trends
- Strong experience in back of the house and guest-facing operations
- Broad technical acumen with a solid understanding of current technologies (VMware, servers, Windows, desktop, Office, etc.)
- Marriott experience (field technology architecture, building architecture and construction principles and related IT design standards, multi-brand experience)
- Experience in planning, implementing and evaluating processes, systems and/or initiatives
- Ability to work across organizational boundaries, to help lead and influence change
- Strong project management skills with an ability to develop and deliver projects.
- Excellent oral and written communication skills.
- Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment
- Budgeting and capital acquisition experience a plus
- Prior experience with managed services in an on-shore/off-shore model highly preferred.
- Technical certification background such as VCP, MCSE, CCA, etc a plus
- VMware VCA/VCP certification
- Virtual data center or cloud computing experience is preferred
- Microsoft 365 knowledge a plus

**CORE WORK ACTIVITIES**

**Key Responsibilities**:

- Build long-term relationships within team and amongst peers by creating an environment of safety, innovation, integrity, and honest open communication.
- Model and create an environment of accountability for peers
- Set and execute platform strategy, including objectives, plans and policies to develop and deliver innovative solutions and systems in support of Enterprise goals.
- Drive decisions that have an impact on quality, availability and effectiveness of business activities beyond immediate teams.
- Initiate and implement continuous improvements in the virtual platform; including automation and self-service capabilities.
- Participate in long-term technology strategies that contribute to business and functional strategies.
- Influence clients, service providers and peers to successfully deliver on business goals and commitments.
- Partner with others in the organization to set and manage expectations; continually seek opportunities to be a thought partner and deepen relationships.
- Adapt communication approach for audiences at multiple internal and external levels.
- Manage VMware virtualization environment and its associated components including vSphere, vCenter, Horizon and ESXi
- Manage Microsoft technologies such as Active Directory Domain Services, DNS, DHCP, DFS and Group Policy
- Patch and update drivers and firmware for datacenter servers such as Dell PowerEdge and/or Cisco UCS
- Manage Active Directory on a Windows Server 2016 platform. Administer and maintain network end-user accounts, permissions, access rights and group policy management
- Create and maintain systems documentation
- Serve as project manager for a variety of IT initiatives
- Maintain storage snapshots and consolidation ensuring network drives are optimized
- Account Management in Active Directory
- Maintain backup systems and scheduling
- Diagnose, resolve and document hardware/software problems in a timely and accurate manner
- Investigate, recommend and install enhancements and operating procedures that optimize availability
- Deliver end-to-end systems engineering services to customers - requirements gathering, design, development, test and documentation of VDI solutions
- Develop project plans and schedules

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