Head - Community Engagement

4 days ago


Cape Town, South Africa City of Cape Town Full time

ELIGIBILITY

CLOSING DATE

19.05.2024

REFERENCE NUMBER

UMO 28/24 Ext

SALARY

**TCOE**: R1 174 257.00 p.a.

DEPARTMENT

Transport Shared Services

DIRECTORATE

URBAN MOBILITY Head - Community Engagement

**Requirements**:

- A relevant Bachelor Degree (Preferably in communication,

public relations, marketing or similar).
- Minimum 8 years’ relevant experience in the transport

environment with emphasis on advocacy, communication,

marketing, stakeholder engagement, public relations or change

management.
- Excellent writing, communication and engagement skills.
- Ability to think holistically and to influence.
- Strong Project Management Skills.
- A valid Code B driver’s licence and own reliance vehicle

for official use.
- Availability to facilitate engagement outside of standard office

hours.

Key Performance Areas
- Develop and Implement stakeholder, communication and

engagement strategies, approaches, frameworks and

long-term plans.
- Plan and deploy communication, interventions and

engagements based on target audience related research

and measuring the success thereof.
- Disseminate information including the resolution of inquiries

and complaints received via various channels.
- Develop and implement communication and advocacy plans

including related content, material and tools for campaigns

tailored to the specific initiative.
- Plan and lead the development of content for printed and

digital collateral, promotional/educational material, FAQs,

protocol responses, etc.
- Facilitate two-way flow of information between internal,

external stakeholders and affected communities to foster

relations, advocate change and enable service delivery.

How to Apply



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