Head of Change and Employee Engagement

2 weeks ago

Cape Town, Western Cape, South Africa LRI Invest Full time
HEAD OF EMPLOYEE ENGAGEMENT & CHANGE (FTC - 12 months)


This is an exciting Fixed Term opportunity for an experienced communications professional with a passion for people, to drive the employee engagement, culture and change communications agenda for a global business of 10,000 people.

A member of the Marketing and & Communications Management team, you will report directly to the Chief Marketing and Communications Officer and will have the opportunity to lead a team within a growing, energetic and high-impact marketing and comms team for a global business.

You will be someone who is highly collaborative by nature, has strong stakeholder management skills, a solid background in change communications and passion for storytelling.

You will be responsible for developing engaging communications and initiatives that drive brand loyalty and deliver a strong employer value proposition - positioning Apex Group as a leading global employer.


Job Specification:

  • Leading the Internal Communications and Change team, you will develop and deliver strategic internal communications plans that focus on change management and cultural buyin
  • Be responsible for working closely with the Global Head of Talent and Culture, supporting cultural integration postacquisition and unifying employee sentiment across the Group
  • Define and deliver comms programs that Identify cultural hotspots and align with HR to develop focused initiatives to engage employees, drive positive sentiment and reduce attrition
  • Build strong relationships with Country Heads to drive accountability for employee engagement and local culture within local leadership teams
  • Lead the Marketing and Communications integration workstream for all future acquisitions, ensuring smooth delivery of integration activities and managing the broader marketing and comms team to meet deadlines and work effectively
  • Ensure there is an effective 2way feedback loop for all internal, integration and employee comms activities
  • Work closely with the CMCO and Head of Content and Communications to align internal and external comms strategies and CSR activities
  • Report monthly to the CMCO on all internal, change, and employer brand metrics
  • Be creative in developing communications materials to support change programs leveraging the marketing tech available to you and your team to disseminate key messages across different platforms with a clear strategy and reporting process
  • Identify key stakeholders and audiences and adapt changes communications planning accordingly for local or regional nuances
  • Lead Internal leadership briefings with the ExCo defining the topics and delivery to ensure comms are aligned with employee wants and needs and support your team in deliver a feedback loop to the business on areas for improvement
  • Be responsible for supporting the Internal Communications and Change Comms Managers to develop engagement metrics
  • Be accountable for driving engagement up to industry leading standards
  • Provide insights back to HR on improving employee experience, to local country heads and to exco based on data insights
  • Lead your team in developing communications tactics to ensure change is delivered effectively for all target audiences
  • Lead the development and delivery of a clear employer value proposition ("EVP") and ongoing EVP program alongside the Head of Talent Acquisition internally and externally
  • Acting as the Comms Workstream lead for all acquisitions you will drive an effective integrations comms plan, including leveraging 2way feedback through insights form integration surveys to define ongoing change comms programs and subsequent activities and be the liaison for the broader marketing and comms team

Skills Required:

  • Demonstrable experience managing comms planning and delivery for mergers and acquisitions and largescale change programmes
  • Exceptional understanding of complexities surrounding change programmes and is able to adapt tailor communications strategy as a result
  • Demonstrable experience in a leadership role within B2B financial services comms
  • A passion for communication and understanding what engages people on a human level with exceptional written and verbal communications and organisational skills
  • Natural aptitude for relationship building and a results focused individual with the ability to develop strategy based on insights
  • Ability to manage a crossborder comms team
  • Minimum 15 years comms experience

What you will get in return:

  • A unique opportunity to be part of an expanding large global business and further enhance the value of the demand marketing function
  • A great opportunity to be in a leadership role within the marketing and comms team at a 10,000+ person business
  • The chance to actually impact the business, be heard and implement your own ideas
  • Exposure to all aspects of the business, crossjurisdiction and to working with senior management directly
  • A genuine career path and abi

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