Service Centre Manager

**POSITION **:Sales and Service Contact Centre Manager** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Business Unit Head** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We...

**Gauteng**, JHB - Northern Suburbs** **R 900 000 - R 1000 000** **Service Centre Manager - JHB - NORTH** **R900k - 1million** **Join one of the country’s leading telecommunications and financial company, my client is looking for a seasoned Service Centre Manager to lead their high performing team. We are looking for a professional who has experience...

**Main job purpose** To lead, manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards and aligning business to the Company Strategy. **Main Objective** Ensure the achievement of company budgets by managing expenses through effective stock control, generating sales, effective cash management and strict...

This position is responsible to assist with overseeing the operation of the BCE Service Centre JHB by ensuring that there is forward planning and direction of functions within the Service Centre and facilitate and implement changes to improve and develop services. **Main Duties and responsibilities will include, but will not be limited to**: - Assist with...

SERVICE CENTRE COORDINATOR - WEST RAND - R20000 to R25000 The Right Company are currently looking for a Service Centre Coordinator for a FMCG client on the West Rand to coordinate and assist with the day-to-day management and oversight of the Service Centre Main Duties and responsibilities will include: - Coordinate and maintain Service Centre processes...

Senior Project Manager - Data Centre ServicesWe are seeking an experienced Senior Project Manager to lead our Data Centre Services team.The ideal candidate will have a strong background in data centre management, including technical expertise in HVAC, UPS, generators, and DC plant systems.Experience in managing data centre projects, with a focus on project...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

Key responsibilities include: - Managing job allocation and job flow in the service centre, including job scheduling and labour allocation for day-to-day operations. - Coordinating resources, both operational and human, schedules, and activities to effectively manage jobs and ensure customer satisfaction. - Facilitating and implementing changes to improve...

JOB TITLE - HEAD OF SERVICE CENTRE Reporting to the Managing Director and assuming an important, managerial and strategic role within the wider management team, the Head of Service Centre is responsible for the company’s local and offshore Managed Services operation. This key individual must be technically minded with an exceptional customer focus, have...

Job OverviewThis is a leadership role in the Digicall Group, responsible for overseeing call centre operations and managing day-to-day activities. The successful candidate will lead a team of customer service representatives, ensuring they meet performance targets and identify areas for improvement.Key ResponsibilitiesSupervise a team of customer service...

An exciting opportunity within Energy at Work Projects is now available! We are in search of a **Contact Centre Manager - Client Services**; a highly motivated and organized individual with extreme attention to detail who is looking for a chance to be part of a dynamic organization that offers an opportunity to establish a dynamic career in outsourced...

Contact Centre Consultants needed for Urgent placements. No Experience is Needed as training is provided. Roles - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients...

**Job no**: 512202 **Brand**: Flight Centre **Work type**: Full time **Location**: Johannesburg West **Categories**: Information & Technology **General Information** **Job title**: **Service Desk (06 month contract)** **Purpose**: The purpose of the service desk practice is to capture demand for incident resolution and service requests. It should also be...

To ensure effective management of staff, processes, performance and systems of the Enterprise Contact Centre and to ensure optimal implementation and delivery of end to end customer service/experience to our Enterprise Business segment clients and operational support in line with the Customer Experience and Enterprise Business Unit Strategy **Job...

We are looking for a skilled Call Centre Manager who can lead our helpdesk and agents to better performance and improve service quality. The Call Centre Manager will assist in establishing call centre objectives, provide agents with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyse call centre data, and...

**Purpose of the Job**: The purpose of the Travel Centre Manager is to manage a travel centre end-to-end process value chain. Your responsibilities include the daily operational management of the centre, sales targets and development, staffing, and financial management improving the overall Travel Centre business performance. The Travel Centre Manager...

Job OverviewThis is an exciting opportunity to join our team as an Account Manager for Data Centre Services.As an Account Manager, you will be responsible for identifying and engaging high-value clients for data centre solutions.Key SkillsProven sales experience in data centre services or related technology solutions.In-depth expertise in data centre...

**Contact Centre Manager (JB1538)**: Woodmead, Johannesburg, Gauteng - Customer Service **Contact Centre Manager (JB1538)** **Woodmead, Sandton** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and...

Woodmead, Johannesburg, Gauteng - Customer Service** Contact Centre Manager (JB1538)** **Woodmead, Sandton** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and leadership and...

**Requisition Details and Talent Acquisition Contact** - Req: 124044- Closing Date: TBC- Lebohang Monate**Job Family** - Sales And Services **Career Stream** - Call Centre (Service) **Leadership Pipeline** - Manage Others **Job Purpose** - To manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank...