Insurance Sales Consultant
4 days ago
Job Requisition - 137505
Closing Date - 10 January 2025
Location - KZN
Cluster - Nedbank Wealth - Division - Nedbank Insurance
Please Note: Preference will be given to applicants from Underrepresented Groups
Sales And Services
Manage Self: Technical
FAIS AffectedFAIS Affected - Yes
Job PurposeTo attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.
Job Responsibilities- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc)
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems
- Follow laid down processes in opening of accounts by using checklist and account opening matrix
- Complete weekly compliance training and assessment online to keep up to date on changes
- Keep relevant compliance Letter of Authority up to date and inform clients at each interaction
- Action daily control reports and attach correct documentation
- Identify new clients and their needs through needs analysis and provide a suitable solution
- Cross sell to existing clients by establishing need through financial fitness discussions
- Obtain referrals from existing clients as well as leads from other Business Units through area collaboration
- Ensure that every deal done is priced in line with Business Unit objective and strategy
- Generate revenue through charging for ad hoc services provided to clients
- Monitor and manage sales on a daily, weekly and monthly basis in order to achieve monthly targets
- Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched
- Participate in end of day discussion and apply recommendations from manager to optimise sales results
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them
- Ensure that client complaints and queries are resolved timeously by using relevant complaints system
- Adhere to the ask once promise to clients according to Nedbank strategy
- Build relationships with clients through regular contact and having an individual interest in them
- Network with internal stakeholders to collaborate in order to provide complete solution to clients
- Obtain regular feedback from clients by requesting completion of feedback forms
- Mitigate risk to Nedbank by identifying and verifying clients manually or using relevant technology
- Adhere to clean desk policy to minimise risk of exposing client confidentiality
- Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
FAIS Recognised qualification: NQF Level 5
Regulatory Exams: 5
Class of business for long term category
Bachelor of Commerce: Banking or accounting. FAIS qualification, Regulatory Examinations 1.
Minimum Experience Level1 - 2 years as a Sales Consultant in a Financial industry
Technical / Professional Knowledge- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Nedbank policies and procedures
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Nedbank culture
- Cluster Specific Operational Knowledge
- Banking knowledge
- Energy
- High-Impact Communication
- Managing Work
- Sustaining Customer Satisfaction
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