Customer Services Manager

At WNS Global Services SA, we are seeking a skilled Customer Service Manager to lead our outbound dialler team. As a key member of our operations team, you will be responsible for planning and scheduling to ensure optimal performance and efficiency.Key ResponsibilitiesTeam Leadership: Lead and motivate a high-performing team of agents to achieve exceptional...

About WNS Global ServicesWe are a leading provider of business process management services, and our Customer Service Representatives play a critical role in delivering exceptional customer experiences.Job DescriptionAs a Customer Service Representative, you will be responsible for proactively contacting customers to resolve their queries and concerns. You...

Job Summary (Description of the role / position)Be required to proactively contact customers both by telephone and in writing. This will require both inbound and outbound calling most of which will involve telephone dialer activity. Be required to work to agreed quality standards and within agreed timescales. Be responsible for proactively developing and...

Job title : Customer Service Representative - US Insurance CampaignJob Location : Western Cape, Cape TownDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Job Description Job Summary (Description of the role / position)Be required to proactively contact customers both by telephone and in writing. This will require both...

Company OverviewDigital Outsource Services is a leading provider of online gaming solutions, bringing together passionate people and innovative technology to create market-leading experiences.Job DescriptionKey ResponsibilitiesProvide exceptional customer service through various communication channels in German and English languages.Collaborate with...

About the PositionTFG Financial Services is seeking a Customer Service Director to lead its Day Shift Sales Team. The successful candidate will be responsible for driving sales performance, managing relationships with internal and external stakeholders, and ensuring compliance with quality standards.This is a great opportunity for a motivated and assertive...

Job title : Customer Service Representative - US Insurance CampaignJob Location : Western Cape, Cape TownDeadline : April 18, 2025Job DescriptionJob Summary (Description of the role / position)Be required to proactively contact customers both by telephone and in writing.This will require both inbound and outbound calling, most of which will involve...

Graduate Customer Service Host (Fixed Term Contract)Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About DigiOutsource:DigiOutsource is a proud partner of Super Group (SGHC), the holding company for leading online sports brand, Betway, and premier betting brand, Spin. We work with Super Group to...

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Team Member.Main Responsibilities:Support the customer service team by driving operational excellence and identifying performance barriers.Contribute to team success by analyzing and sharing best practices, and sustaining high productivity.Provide exceptional...

Are you ready to lead, inspire, and make an impact in the fast-paced world of online sports betting? An exciting opportunity awaits for a Customer Service Manager in Cape Town to take the reins of a dynamic customer support team. This role is all about driving customer satisfaction, optimizing operations, and delivering exceptional service in a vibrant and...

Key ResponsibilitiesManage the operations of the branch, including taking customer bets, increasing stakes, managing cash, doing payouts, customer services, and compliance.Ensure that all aspects of the branch's operations run smoothly and efficiently.Provide excellent customer service and ensure that all customer complaints are addressed promptly.Ensure...

Job Description">This role requires a highly organized and customer-focused individual to handle incoming reservations and inquiries for Sisonke Tourism and Events Services. The ideal candidate will have excellent communication and interpersonal skills, proficiency in MS Office and Google Suite, and the ability to work under pressure and meet...

German Customer Service Host (Cape Town)Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who we areWe're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At DigiOutsource, we bring passionate people and innovative tech together...

About the JobWe are looking for a highly motivated and results-driven Assistant Store Manager to join our team at Clicks Group Limited. As a key member of the management team, you will play a critical role in driving sales growth, improving operational efficiency, and delivering exceptional customer service.Key Responsibilities include:Sales growth and...

French Customer Service HostApply locations Cape Town time type Full time posted on Posted 30+ Days Ago job requisition id JR9862Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who we areWe're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and...

We are seeking a friendly, professional, and customer-oriented individual to join our customer service team. The Customer Service Representative will be responsible for providing excellent service and support to customers, ensuring that inquiries, issues, and complaints are addressed promptly and effectively. This position requires strong communication...

We are seeking a friendly, professional, and customer-oriented individual to join our customer service team. The Customer Service Representative will be responsible for providing excellent service and support to customers, ensuring that inquiries, issues, and complaints are addressed promptly and effectively. This position requires strong communication...

Your Experience: Extensive experience in customer serviceLocation: Monte Vista, Cape TownSalary: R25k to R30k CTCPosition: Full-time(a.k.a The hero who will get customer service running like a dream)Are you the kind of person who thrives on solving problems before anyone even notices they exist?Do you wake up in the morning and think, "I can't wait to make a...

Company: Ground One Direct MarketingCompany Description: At Ground One Direct Marketing, we believe in creating personal connections with customers through direct, face-to-face marketing. Since 2017, we have helped companies in diverse industries build stronger customer bases and achieve meaningful growth. Our marketing strategies are tailored to each...

Key Responsibilities:Service Delivery Management: Oversee the delivery of IT services to clients, ensuring high levels of performance, availability, and customer satisfaction.Manage service level agreements (SLAs) and ensure compliance with agreed-upon standards.Coordinate with various teams to ensure seamless service delivery and resolve any issues...