Key Account Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Smdtechnologies Full time

Key Account Manager Duties and Responsibilities

  1. Developing a solid and trusting relationship between major key clients and company
  2. Resolving key client issues and complaints
  3. Developing a complete understanding of key account needs
  4. Anticipating key account changes and improvements
  5. Managing communications between key clients and internal teams
  6. Managing account team assigned to each client
  7. Strategic planning to improve client results
  8. Negotiating contracts with client and establishing timeline of performance
  9. Establishing and overseeing internal budgets with the company and external budgets with the client
  10. Working with design, sales team, creative, advertising, logistics, managers, marketing, merchandising, warehousing, and team members from other departments dedicated to meeting clients' needs to ensure the highest quality of materials are being produced and all client needs met
  11. Collaborating with sales team to maximize profit by up-selling or cross-selling
  12. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  13. Meeting all client needs and deliverables according to proposed timelines
  14. Analysing client data to provide customer relationship management
  15. Expanding relationships and bringing in new clients
  16. Maintaining all client documentation and cohesive, up-to-date files, so as to have accurate, relevant, and readily available client focused data at all times
Key Account Manager Requirements and Qualifications
  1. Must have wholesale retail distribution Key Account Management experience with a major retail group
  2. Able to multitask, prioritize, and manage time efficiently
  3. Goal-oriented, organized team player
  4. Encouraging to team and staff; able to mentor and lead
  5. Self-motivated and self-directed
  6. Excellent interpersonal relationship skills
  7. In-depth understanding of company key clients and their position in the industry
  8. Eager to expand company with new sales, clients, and territories
  9. Able to analyse data and sales statistics and translate results into better solutions
  10. Bachelor's degree in marketing, business administration, sales, or relevant field preferred
  11. Four to five years' previous work experience in sales management, key account management
  12. Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  13. Intermediate computer skills, and experience with Customer-relationship management (CRM) software and the Microsoft Office Suite, with emphasis on superior Excel skills
  14. Strong negotiation skills, with ability follow-through on client contracts
  15. Ability to multitask and manage more than one client account
  16. Proven results of delivering client solutions and meeting sales goals
  17. Excellent team player; must be willing and able to work with and in other departments if necessary to ensure clients' needs are being met. This may mean occasionally working in and with the warehouse to ensure orders are packed and out by deadlines
  18. Excellent problem solving skills
  19. Own transport, with valid driver's license. Frequent store and client visits are expected
  20. Some travel may be expected (depending on client)
#J-18808-Ljbffr

  • Key Account Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Xcede Group Full time

    Job Title : Key Account Manager - Renewable EnergyCompany Overview : Our Client is a leading engineering solutions provider within the renewable energy market. They specialize in developing, constructing, and operating renewable energy projects in Africa.Job Summary : The Key Account Manager will report directly to the Head of Business Development. As a Key...

  • Key Account Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Smdtechnologies Full time

    Key Account Manager Duties and Responsibilities• Developing a solid and trusting relationship between major key clients and company• Resolving key client issues and complaints• Developing a complete understanding of key account needs• Anticipating key account changes and improvements• Managing communications between key clients and internal...

  • Key Account Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Xcede Group Full time

    Job Title: Key Account Manager - Renewable EnergyCompany Overview: Our Client is a leading engineering solutions provider within the renewable energy market. They specialize in developing, constructing, and operating renewable energy projects in Africa.Job Summary: The Key Account Manager will report directly to the Head of Business Development. As a Key...

  • Key Accounts Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa The Recruiters Full time

    Are you looking for a new and exciting challenge? Do you have a vast amount of General Merchandiser and Houseware experience?Our client in JHB is looking for a Key Accounts Manager to join their team. You will be responsible for managing and nurturing relationships with the company's most significant clients which include large retailers such as Pick n Pay,...

  • Key Accounts Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa The Recruiters Full time

    Are you looking for a new and exciting challenge? Do you have a vast amount of General Merchandiser and Houseware experience. Our client in JHB is looking for a Key Accounts Manager to join their team. You will be responsible for managing and nurturing relationships with the company''''s most significant clients which include large retailers such as Pick n...

  • Key Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Vela Personnel Full time

    Purpose:A chemical manufacturing company is seeking a Key Account Manager who will be managing relationships with key clients and/or accounts within the retail sector; nurture and grow accounts whilst ensuring client satisfaction and loyalty to our organisation's products and services.Key Job Outputs:Account managementServe as the primary point of contact...

  • Key Accounts Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Fusion Personnel Full time

    Well established company on the East Rand seeks a Key Account Manager from mining / earthmoving industry.POSITION INFO: Role PurposeResponsible for all activities related to the management of key accounts, target accounts, and product standards in terms of OEM requirements.Minimum Requirements:Business related Tertiary QualificationFive years' product...

  • Key Accounts Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Prostaff Holdings Full time

    Minimum requirements for the role: A sciences or related tertiary qualification is essential for the role. Previous sales experience selling chemical raw materials into the manufacturing industry is preferred for the role. Previous hands-on technical experience working in a lab or related environment within the chemical and or surfactant industry with a...

  • Key Accounts Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Prostaff Holdings Full time

    Minimum requirements for the role: A sciences or related tertiary qualification is essential for the role. Previous sales experience selling chemical raw materials into the manufacturing industry is preferred for the role. Previous hands-on technical experience working in a laboratory or related environment within the chemical and or surfactant industry with...

  • Key Accounts Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Prostaff Holdings Full time

    Minimum requirements for the role: A sciences or related tertiary qualification is essential for the role. Previous sales experience selling chemical raw materials into the manufacturing industry is preferred for the role. Previous hands-on technical experience working in a lab or related environment within the chemical and or surfactant industry with a...

  • Key Account Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Smdtechnologies Full time

    The Key Account Manager (KAM) for Checkers will be responsible for the overall management of the Checkers account, ensuring client satisfaction, business growth, and operational excellence. This role serves as the primary point of contact for Checkers, proactively managing their needs, driving sales, and ensuring seamless execution across internal teams. The...

  • Key Account Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Masimo Full time

    Job Summary:Masimo is expanding its presence in the South African and Southern African market; this Key Account Manager role will be vital in this strategic expansion. In this high-profile role, the Key Account Manager will identify and develop strategic relationships with a variety of clinical leaders in targeted hospitals and other healthcare markets in...

  • Key Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Wyzetalk Full time

    We have an exciting opportunity for a seasoned Key Account Manager to join Wyzetalk. As a key member of our team, you'll drive sales growth by identifying new business opportunities, building relationships, and managing a portfolio of prospects and partners.About the OpportunityYou'll work closely with potential customers to deeply understand their...

  • Key Account Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Biom?Rieux Bv Full time

    Job Description: The Key Account Manager (KAM) for Public Sector will be responsible for partnering with customers in the public sector on strategies, stakeholder engagement, and activities aimed at improving access to the Organon portfolio within their region of responsibility. The KAM responsibilities include building and managing key stakeholder...

  • Key Account Manager

    3 weeks ago

    Johannesburg, Gauteng, South Africa Avature Full time

    Join our team at L'Oréal and become a driving force in the world of luxury beautyWe are searching for a passionate and results-oriented Key Account Manager to join our dynamic Luxe Division in Woodmead, reporting directly to the Chief Growth Officer.As a Key Account Manager, you will:Be the vital link between our prestigious brands and key accounts,...

  • Key Account Manager

    1 week ago

    Johannesburg, Gauteng, South Africa Cullinan Full time

    Job Overview:Cullinan seeks a highly skilled Key Account Manager to join its Sales Department in Johannesburg. The successful candidate will be responsible for managing and maintaining sales relationships with customers, identifying new business opportunities, and developing strategies to drive sales growth.

  • Key Account Manager

    7 hours ago

    Johannesburg, Gauteng, South Africa Skye Personnel Full time

    About the RoleSkye Personnel is seeking a Key Account Manager to join our dynamic team. As a successful candidate, you will have a degree or diploma in Marketing & Sales and at least 3 years of experience in Business Development - Academic/Hospitality field.To be successful in this role, you must have:3+ years Business Development experience - Academic...

  • Key Account Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Mondi Group Full time

    Job title : Key Account ManagerJob Location : Gauteng, JohannesburgDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries Your mission:National key account management  Responsible for sales in the Inland region  Responsible for servicing both Office Papers and Printing & Converting customers  Maintaining and developing...

  • Key Accounts Manager

    6 days ago

    Johannesburg, Gauteng, South Africa Headhunters Full time

    DescriptionOur client in the FMCG industry is seeking to appoint a dynamic and experienced National Key Accounts Manager to join their team, based in Johannesburg (Sandton).Minimum of 5 years' experience in retail FMCG sales, with a proven track record of working with national and regional buyers at a senior level securesAwesome career opportunity...

  • Key Accounts Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Redember Full time

    Red Ember Recruitment (PTY) Ltd | Full timeKey Accounts ManagerJohannesburg, South Africa | Posted on 11/03/2025Red Ember Recruitment is seeking to hire a Key Accounts Manager based at the client in Isando.ResponsibilitiesReactive interventions - actions should be geared towards reducing these kinds of interventions.Appropriate problem-solving and damage...