End Controller

1 week ago


Kempton Park, Gauteng, South Africa Cashbuild Full time

Description

About the job End Controller (External Applications Only)

Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.

Requirements

  • Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years' work related experience
  • Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
  • Must be literate
  • Must have strong numeric skills
  • Proven attention to detail
  • Must be able to work under pressure
  • Must be willing to work shifts, weekends and Public Holidays

Security

  • Ensure no goods leave Cashbuild stores without the relevant documentation
  • Completed correct and full documentation
  • Correct date, time, sequence, and signature on document has been captured
  • Ensure all Customer returns are correctly recorded in the End Controller book and authorised
  • Ensure back up employee available for area of responsibility with shift changes, lunch, and tea breaks
  • Sign the End Control keys IN / OUT daily
  • All exit / entry doors must be closed if not in use
  • Ensure that loading and off-loading shutter doors are closed at all times where not in use
  • Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
  • Conduct random searches on Employees when they leave the Store

Customer Service

  • Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods
  • Direct Customers to relevant person who can assist him / her.

Ready for Business

  • Adhere to Ready for Business and Beyond my Control as per the CB Way

Drive for results

  • Achieves set targets and completes work accurately and at the required standard
  • Delivers best practice quality/ standards as established in the company
  • Makes an effort to follow through on commitments

Solve Problems

  • Identifies problems and seeks root cause
  • Resolves problems and escalates issues accordingly
  • Uses relevant information available in own department and operational work environment to resolve problems

Make Decisions

  • Makes decisions within framework of company policies and within set timelines
  • Makes decisions giving due consideration to consequences of the decision made in area of responsibility
  • Implements decisions made in line with agreed processes and policies

Plan

  • Plans within framework of operationally/department policies and procedures

Handle Pressure

  • Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures

Communicate

  • Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
  • Ensures relevant information is shared with appropriate stakeholders
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