National Key Account Manager Johannesburg
2 weeks ago
Job Description
Company: Execustaff Recruiting Services SA (Pty) Ltd
Position: Key Account Manager
Responsibilities:
- Responsible for the sales and key account management of the Stryker Emergency Care range of products, including maintaining and growing existing business and expanding sales within the assigned territory.
- Scheduling and attending appointments with existing and potential customers; and sub-distributors.
- Demonstration of products to Clinical personnel.
- Achieving Sales Targets.
- Networking and developing relationships with new customers and managing existing customers.
- Requesting and following up on quotations.
- General Administration associated with the position.
- Assisting and supporting technical services where needed.
- All activities to be recorded on Force Manager CRM.
Marketing Responsibilities:
- Responsible for workshops and various conferences as needed.
- Achieving and managing Sales budgeting per territory for the SBU.
- Effective implementation of tactical and strategic plan.
- Effective marketing activities, including congresses and customer workshops and educational events.
- Daily calls to customers and new prospects.
- Effective promotion of all products offered in this portfolio.
- Sales knowledge to allow for effective selling of product features and benefits.
- Evaluation, analysis, and reporting on Competitors' products, driving strategies and appropriate business responses.
Customer Relations Responsibilities:
- Establish a network with stakeholders and Key Opinion Leaders.
- Build and maintain strong relations with all stakeholders, including customers, payers, government, and employees in representing our full line of products and services.
- Gather customer requirements to ensure customer satisfaction.
- Assist with successful congresses and training workshops.
- Manage relationships with all customers, prospects, and key opinion leaders.
- Utilize customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy.
Sales Reports and Administration Responsibilities:
- Achieve monthly and quarterly sales budgets for the SBU.
- Assist with Daily Ariba / Trade world, tender input, and quote requests.
- Expense claims handed in on time as per the schedule received from Finance with correct cost allocations.
- Monthly reports to the Business Unit Manager submitted before 5th of the month.
- Weekly call reports and planners to be recorded on Force Manager and sent to the Business Unit Manager.
- Compliance to regulatory SOPs, SA Regulations, and Code of Business Ethics.
Training Responsibilities:
- Maintain a high level of motivation to ensure marketing function is well implemented.
- Preparation and conducting of presentations at Sales Consultants' and management meetings.
- Assist with product queries and / or technical / clinical application information.
- Identify and implement educational events for customers to achieve growth.
- Train new customers on the range of products as set out by your manager.
Reporting Responsibilities:
- Adhere to credit policies and procedures of the group.
- Maintain all administrative responsibilities associated with this position, including monthly reporting on marketing activities.
- Ensure all product and marketing activities comply with legal and ethical standards.
Stock Management Responsibilities:
- Assist with stock rotation and slow-moving identification and returns.
- Management of demo equipment allocated to customers.
Requirements:
- Grade 12 (NSC) is a minimum requirement.
- A relevant degree or diploma is an advantage.
- Project management and Sales experience an advantage.
- Qualified Paramedic is a must for this role (alternatively, extensive experience with EMS).
- Previous Key Account Management experience needed.
- Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position.
Skills / Competencies:
- Advanced planning and organizational skills.
- Excellent written & verbal communication skills.
- Excellent interpersonal skills.
- Negotiation skills.
- Ability to work independently and as a team member.
- High level of motivation and results orientation.
- Ability to travel extensively in the country and when needed to travel abroad.
Salary: R60 - R65 per month (CTC)
Includes: Travel Allowance, Pension, Medical Aid.
In addition, our client will supply a laptop, iPad, Fuel Card, and reimburse Cell Phone (R) and Data (up to Rpm.)
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