National Account Manager Johannesburg

3 weeks ago

Randburg, Gauteng, South Africa Kelly Sinclair Recruitment Partners Full time

National Account Manager

Our client, a leading distributor and manufacturer of household goods throughout South Africa, is looking for a National Account Manager for their division based in Gauteng.

You will have the overall responsibility for the sales objectives of the individual brand - sales & margins.

Duties & Responsibilities
  1. Responsible for formulation & implementation of customer strategies once approved to achieve sales volumes, margins, & share targets at the budget cost & margins for a division or major geographical area.
  2. Manage & ensure that all records are continually updated & maintain individual contact with key customers & management.
  3. Conceptualize, develop, manage, & implement a sales strategy to achieve brand objectives through accurate forecasting.
  4. Manage brand sales strategy & ensure a correct product & customer mix to achieve the targeted sales at the required margin - thus achieve annual sales budgets, targets, & margins.
  5. Effectively communicate the value proposition.
  6. Stay informed of local & international trends in terms of product innovation ideas & market trends.
  7. Maintain a consistent pipeline of sales & supply regular forecasts quarterly while keeping top management informed of any potential changes.
  8. Collaborate / partner & build strategic relationships with all current customers while seeking new ones.
  9. Initiate new channels & markets to expand & grow the business.
  10. Contribute to ensuring continued product development.
  11. Positively influence alignment of Sales & Marketing strategies thus contribute to growth of customer base to optimize margin opportunities.
  12. Analyze & drive our largest clients in business forward by using the data given by the client & driving commercial insight with the merchandiser & planner.
  13. Monitor local & international industry trends.
  14. Accurately forecast fashion items to maximize returns, & reduce usage of provisions & write-backs.
  15. Accountability for maintenance of service-levels, & reduction of credit & returns.
  16. Assist with sales forecasts & collection of overdue accounts.
  17. Resolve customer complaints or problems.
  18. Manage & monitor customer satisfaction & retention.
  19. Advise customers on technical or procedural issues.
  20. Execute brand sales strategy in alignment with divisional strategy.
  21. Achieve brand sales targets at required margins.
  22. Prepare sales expenses & effectively manage expenditure.
  23. Initiate & develop new channels & markets.
  24. Accurately forecast sales & profits.
  25. Maintain solid communication with general site managers to ensure efficient balance of production.

Local travel required, one / two weeks per month.

Desired Experience & Qualification
  1. Diploma / Degree or equivalent in Sales & Marketing.
  2. 6+ years' sales & marketing experience.
  3. Furniture manufacturing experience will be an added advantage.
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