Sales and Service Manager
4 days ago
Direct message the job poster from Smart4Energy
Lead Consultant in the Energy Market at Smart4Energy.Are you a dynamic leader with a passion for customer service, sales growth, and technical excellence in the pumps & valves industry? Our client is looking for a Sales and Service Manager to drive sales, service excellence, and business expansion
Purpose of the Role:
- Lead service operations to ensure accuracy, efficiency, and sales opportunities.
- Grow sales margins through exceptional customer service and strategic upselling.
- Promote mechanical seals, SES, retrofitting, and reverse engineering services.
- Identify new business opportunities and expand the customer base.
- Maintain service records, track performance, and drive continuous improvement.
- Ensure compliance with policies, health & safety regulations.
- Mentor & train technicians to enhance productivity and service quality.
What We're Looking For:
- Mechanical Engineering Diploma / Millwright
- 5-7 years in a managerial/supervisory role within a service workshop or sales environment, preferably in pumps & valves.
- SAP & C4C expertise, hands-on experience with pump & valve repairs, maintenance, and troubleshooting.
- Proven success in upselling services, achieving sales targets, and managing budgets.
- Strong ability to manage, mentor, and train teams for high performance.
What you get:
- Work with a global industry leader in pumps & valves.
- Drive business growth & service innovation.
- Enjoy a dynamic, collaborative, and growth-oriented environment.
Mid-Senior level
Employment typeFull-time
Job functionBusiness Development, Sales, and Customer Service
IndustriesManufacturing, Mining, and Agriculture, Construction, Mining Machinery Manufacturing
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